SENIOR CONSULTANT Resume McLean, VA - Hire IT People

SOFTWARE KNOWLEDGE:

MS Word Excel PowerPoint Access Visio RequisitePro ClearQuest TestManager Java C++, Visual Basic SQL

RELEVENT PROFESSIONAL EXPERIENCE:

SENIOR CONSULTANT

Confidential, McLean, VA

Responsibilities:

Hired by the Strategy and Organization practice to provide business process reengineering, instructional design and technology adoption consulting services to agency clients.
Analyzed course needs developing questions to gather granular details. Facilitated working sessions with Process Engineers and Subject Matter Experts to clarify and document process changes and systems functionality. Coordinated with a Graphic Designer to create visual learning aids.
Reviewed and analyzed systems documentation, current processes and future processes to form the basic course framework.
Created clear and informative in - person and web-based course content to convey complex concepts.
Structured content, visual aids and assessments for student learning. Integrated peer-reviewed recommendations.
Revised and rewrote content shaping it for learning needs.
Created comprehensive training courses for instructor-led and web-based delivery to enhance knowledge of business processes and procedures impacted by the implementation of an integrated workplace management system.

ANALYST

Confidential, Reston, VA

Responsibilities:

Hired by the Systems Integration and Technology practice to provide Systems Development Lifecycle (SDLC) and IT project management consulting services to Federal agencies and civilian organizations.
Led meetings with clients and performed research of industry best practices to determine how to improve project governance. Flowcharted existing and recommended governance processes and revised documentation. Presented the improved process and documentation to the client. Facilitated the project’s conversion to the improved governance process.
Developed and maintained project documentation including Project Plan, Change Control Log, Governance Team Charter, Action Item/Issue/Risk Log, and Meeting Minutes.
Managed the intake process for subcontracted call center resources.
Performed quality review of security documentation to verify validity and completeness.
Presented complete, valid documentation packages to the client sponsor for decisions and signatures. Reported decisions to subcontractor managers.
Gathered and maintained data from MS Excel spreadsheets.
Facilitated remote meetings with client sponsor to provide status of resource ramp-up.
Worked with the client sponsor to determine the training requirement for project resources. Organized logistics to facilitate remote training for more than 70 employees. Gathered and analyzed data to verify contract compliance.
Analyzed functional requirements to create design documentation. Developed and executed test cases and scripts to validate conformity to requirements.
Wrote and edited the testing plan denoting technology resources and personnel requirements; developed the project plan to provide a timeline for the completion of all testing phase activities.
Facilitated an orientation to acclimate several resources to the project environment. Trained unseasoned resources to client standard in the testing approach and goals. Provided direction and support to team personnel.
Served as the point of contact and liaison for the client and developers relaying defects and testing status.
Convened a multifunctional team to analyze and correct a discrepancy between design documentation and code.
Presented daily status updates to project team leadership using Rational TestManager and ClearQuest reports.
Led formal post-test meetings with client audiences to present testing effort results.
Revised a client s change control governance process transitioning to a stage - gate format standardizing request outcomes, expediting the change request adjudication process, and improving transparency during a major IT infrastructure improvement effort.
Created an environment to effectively manage the program and its changing priorities while maintaining control, information flow, and schedule.
Successfully managed the personnel ramp-up effort helping to triple the number of resources devoted to a significant Federal oversight initiative.
Created design documentation and test scripts in support of a computer-based international mail dispatch system implementation.
Directed completion of quality assurance testing efforts (functional, customer acceptance, and regression) supporting several web application implementations to expedite the client s service modernization effort - on time and budget.

BUSINESS ANALYST

Confidential, Chicago, IL

Responsibilities:

Hired to provide business analysis and project coordination consulting services in the commercial and municipal public sectors.
Gathered status reports and analyzed information to create the weekly project dashboard.
Gathered organizational structure and personnel information to determine potential meetings.
Liaised between the client and developer facilitating the discussion of client concerns.

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