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Consultant, Subject Matter Expert Resume

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SUMMARY:

Confidential is a professional manager with demonstrated success as a hands - on implementer across business functions. He has vast global experience enhancing the strategic value of IT functions and significant expertise in cross-cultural business environments, with major s including the start-up of IT departments in India, East Africa, Eastern Europe and the Far East. As a mature and accomplished manager capable of project or department management, his background in both commercial and government environments allows Confidential to achieve results within a broad spectrum of industries, including software, transportation and manufacturing. Confidential ’s ability to work through people has proven successful on all levels of responsibility from technician up through senior management posts.

KEY SKILLS:

  • Project Management Professional (PMP) with s trong knowledge of Industry Best Practices
  • Department Start-ups, Systems Development and Implementation of 3rd party products
  • Human Resource Management with positive organizational and presentation skills
  • Microsoft Products - Word, Excel, Access, Power Point, Outlook, Windows

EMPLOYMENT:

Consultant, Subject Matter Expert

Confidential

Responsibilities:

  • I was recruited for this position based on my reputation as a successful Transportation Terminal IT Manager with experience working across the global marketplace. I provided strong, senior IT management to coordinate and guide ICTSI’s IT function in the corporate office and in their container terminals around the world. I reorganized the corporate and local IT departments to better service the needs of the respective staffs by instituting techniques for planning, monitoring and controlling projects to meet time and cost budget requirements. This transformed the corporate projects culture into a professional and accomplished team.
  • I provided documented savings of $1,000,000 by discontinuing the company’s loss-making software subsidiary. I took this stand-alone decision because ICTSI had invested considerable time and money in a software product (a Container Terminal Operating System) which did not function properly, had no customers and competed with several software houses which produced good products.
  • As the Driving Force of projects to provide state-of-the-art Terminal Operating Systems (TOS) from Navis and Tideworks, I recommended and guided the implementation of the appropriate software to provide up-to-date, customer-friendly and efficient systems capable of handling current and future demands of a dynamic industry. These systems currently function on four continents and are valued in excess of $10,000,000.
  • I guided the implementation of the Hyperion Financial Modeling/Reporting System for all business units to provide corporate-wide financial reporting in a timely, complete, uniform and accurate manner. This replaced five ungainly, independent systems and coordinated inputs from SAP and ICAM (ERP) Systems.
  • I initiated the implementation of a corporate-wide Wide Area Network (WAN) spanning four continents to provide secure and reliable communications for the company’s financial and private data.

IT Manager

Confidential

Responsibilities:

  • As the initial IT manager in a new organization I established the physical infrastructure (networking, computer hardware, computer spaces), selected and oversaw the implementation of the application software packages from Oracle, Maximo and Navis, selected the local IT staff and interfaced these systems with the terminal operating staffs.
  • This effort provided Dubai Ports’ rapidly expanding international operations with container terminals in Romania, Saudi Arabia, India (multiple sites) and Djibouti.
  • Each site consisted of automated systems for Container Terminal Operations (TOS), Engineering Maintenance, Purchasing, Financial Accounting, HR and Payroll, site networking, Radio Data Terminal s facilities as well as staff recruitment and development.
  • I built and managed a staff of 20 professionals to implement IT systems at two container terminals to facilitate DPA’s growth to a multinational organization.
  • To satisfy this need the systems implemented included the Navis Terminal Operating System (TOS), Maximo Engineering Maintenance, Oracle Financial Accounting as well as “in-house” development.
  • I managed two data centers (40 kilometers apart) and networked them to provide guaranteed 24/7 uptime service for two port complexes to provide superior customer service and the on-going operations at the two container terminals I also guided the use of Oracle DBMS as a corporate standard and became the organization’s first Oracle DBA.
  • The operating systems included VMS and UNIX. Jebel Ali Terminal is currently one the busiest container operations in the world.

General Manager

Confidential

Responsibilities:

  • I established the regional office and staff to support Confidential Software foothold in the Middle East to enhance the company’s functions in Saudi Arabia, Arabian Gulf States, Egypt and Turkey.
  • Reporting to the Managing Director of UK operations, I was responsible for all activities of marketing, sales, and support in the Middle East.
  • I managed client programs and support to build the business in new regions which doubled the revenue and number of client sites installed in the territory, and was recognized as one of company’s outstanding managers for these contributions.
  • I performed consultancy service for the Confidential which had selected Confidential & Confidential financial products.
  • I guided the project to convert a full range of financial software to Arabic language systems.
  • The systems chosen and implemented greatly enhanced the internal processes of the organization, bringing them into the modern era of computing.

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