Administrative Assistant Resume
Pittsburgh, PA
SUMMARY:
My career objective is to find a stable career that can show longevity in the company, and the opportunity to grow. I have the ambition and potential to be at the executive level of a company, but I also have the patience and determination to begin at any level whether it be entry or management and use all my skills to prove where I belong. I want to show myself as someone who is reliable and dependable, and more importantly a self - starter and extremely hard-working.
SKILLS:
- Microsoft Excel, Access, PowerPoint, Word, Outlook
- Microsoft Windows
- Quickbooks Pro
- Filing/Editing
- Typing (53 wpm)
- Office Procedures
- Telephone Skills
- Accounting
- Business Math
- Business English
- Management Skills
- Customer Service Skills
EXPERIENCE:
Administrative AssistantConfidential, Pittsburgh, PA
Responsibilities:
- Responsible for processing all assigned Initial and Final Collateral reviews in a timely and accurate manner based on the review requirements of each Servicing Level Agreement.
- Verify mortgage loan documents (single family, commercial, auto, manufactured homes, student and timeshares).
- Identify the category of each collateral file.
- Performs review of collateral and documents to ensure documents meet agency guidelines (Ginnie Mae, Fannie Mae and Freddie Mac) or customer agreements in a timely and accurate manner.
- Audit and clear exceptions.
- File collateral document and update system of record accordingly.
- Ship and track incoming and outgoing packages.
- Maintain excellent internal/external customer service.
Field Service Representative/ Floater
Confidential, Pittsburgh, PA
Responsibilities:
- Perform high volume copying on high - end equipment for customers per their specifications. Used all other copier/duplicator/binding equipment as needed.
- Perform shipping and receiving duties.
- Perform file room functions, including purging of files for archiving.
- Perform pickup and delivery of overflow jobs, which entails traveling to and from various accounts to the Overflow Copy Center.
- Schedule workloads in order to meet deadlines.
- Perform mailroom functions, including sorting and filing of individual sheets of correspondence.
- Lifts and moves boxes.
- Assists copier operator as needed.
- Assists Site Manager in offering suggestions for improvement where existing procedures can be improved.
- Perform basic maintenance on machines and oversee scheduling of maintenance for IMS vehicles. Performs daily visual inspection of site equipment.
- Verifies proper usage records of supplies and equipment are maintained for end-of-month reporting.
- Assist in the pricing of copy jobs/orders.
- Fills in for absences or vacations.
- Order paper, toner and office supplies totaling $50-60K per year.
- Manage postal meter totaling $30-60K per year.
Executive Assistant
Confidential, Pittsburgh, PA
Responsibilities:
- Effectively set up a very complicated and extensive bookkeeping system through Quickbooks Pro and my own template through Microsoft Excel
- Accounts Payable and Accounts Receivable
- Payroll through Intuit Payroll Software
- Ran a successful business at the age of 21 - 23 until the decision by former board of directors to dissolve business as a result of changing interests
- Bid on construction, state and government jobs
- Successfully registered business
- Participated in the program Confidential to gain bonding insurance. Successfully completed the program and gained bonding for the amount up to $500,000
- Constructed a business website, as well as actively kept business email; single handedly made brochures, letterhead and business cards
- Managed up to 38 employees
- Managed employees on construction sites, while also working at the construction sites
- Hired and fired employees, while also employing those who may not be seen as fit for employment; therefore showing no bias (i.e. hired felons through an employment agency in many boroughs of Pittsburgh and disabled persons through the Goodwill program)
- Kept memberships with the Confidential and the Confidential
- Participated in the Be a 6th grade mentor program with my business
Administrative Assistant
Confidential, Orangeburg, SC
Responsibilities:
- Developed ability to work in a fast - paced atmosphere
- Maintained excellent customer relations and developed customer rapport
- Diplomatically resolved customers complaints on as-needed basis
- Accurately calculated and made daily deposits of up to $20,000
- Ability to follow instructions well and make decisions with no supervision
- Motivated and supervised 15+ employees on daily basis
- Maintained all record-keeping procedures without error
- Delegated responsibilities to employees to meet company s expectations
- Effectively developed telephone communication skills
