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Administrative Assistant Resume

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Pittsburgh, PA

SUMMARY:

My career objective is to find a stable career that can show longevity in the company, and the opportunity to grow. I have the ambition and potential to be at the executive level of a company, but I also have the patience and determination to begin at any level whether it be entry or management and use all my skills to prove where I belong. I want to show myself as someone who is reliable and dependable, and more importantly a self - starter and extremely hard-working.

SKILLS:

  • Microsoft Excel, Access, PowerPoint, Word, Outlook
  • Microsoft Windows
  • Quickbooks Pro
  • Filing/Editing
  • Typing (53 wpm)
  • Office Procedures
  • Telephone Skills
  • Accounting
  • Business Math
  • Business English
  • Management Skills
  • Customer Service Skills

EXPERIENCE:

Administrative Assistant

Confidential, Pittsburgh, PA

Responsibilities:

  • Responsible for processing all assigned Initial and Final Collateral reviews in a timely and accurate manner based on the review requirements of each Servicing Level Agreement.
  • Verify mortgage loan documents (single family, commercial, auto, manufactured homes, student and timeshares).
  • Identify the category of each collateral file.
  • Performs review of collateral and documents to ensure documents meet agency guidelines (Ginnie Mae, Fannie Mae and Freddie Mac) or customer agreements in a timely and accurate manner.
  • Audit and clear exceptions.
  • File collateral document and update system of record accordingly.
  • Ship and track incoming and outgoing packages.
  • Maintain excellent internal/external customer service.

Field Service Representative/ Floater

Confidential, Pittsburgh, PA

Responsibilities:

  • Perform high volume copying on high - end equipment for customers per their specifications. Used all other copier/duplicator/binding equipment as needed.
  • Perform shipping and receiving duties.
  • Perform file room functions, including purging of files for archiving.
  • Perform pickup and delivery of overflow jobs, which entails traveling to and from various accounts to the Overflow Copy Center.
  • Schedule workloads in order to meet deadlines.
  • Perform mailroom functions, including sorting and filing of individual sheets of correspondence.
  • Lifts and moves boxes.
  • Assists copier operator as needed.
  • Assists Site Manager in offering suggestions for improvement where existing procedures can be improved.
  • Perform basic maintenance on machines and oversee scheduling of maintenance for IMS vehicles. Performs daily visual inspection of site equipment.
  • Verifies proper usage records of supplies and equipment are maintained for end-of-month reporting.
  • Assist in the pricing of copy jobs/orders.
  • Fills in for absences or vacations.
  • Order paper, toner and office supplies totaling $50-60K per year.
  • Manage postal meter totaling $30-60K per year.

Executive Assistant

Confidential, Pittsburgh, PA

Responsibilities:

  • Effectively set up a very complicated and extensive bookkeeping system through Quickbooks Pro and my own template through Microsoft Excel
  • Accounts Payable and Accounts Receivable
  • Payroll through Intuit Payroll Software
  • Ran a successful business at the age of 21 - 23 until the decision by former board of directors to dissolve business as a result of changing interests
  • Bid on construction, state and government jobs
  • Successfully registered business
  • Participated in the program Confidential to gain bonding insurance. Successfully completed the program and gained bonding for the amount up to $500,000
  • Constructed a business website, as well as actively kept business email; single handedly made brochures, letterhead and business cards
  • Managed up to 38 employees
  • Managed employees on construction sites, while also working at the construction sites
  • Hired and fired employees, while also employing those who may not be seen as fit for employment; therefore showing no bias (i.e. hired felons through an employment agency in many boroughs of Pittsburgh and disabled persons through the Goodwill program)
  • Kept memberships with the Confidential and the Confidential
  • Participated in the Be a 6th grade mentor program with my business

Administrative Assistant

Confidential, Orangeburg, SC

Responsibilities:

  • Developed ability to work in a fast - paced atmosphere
  • Maintained excellent customer relations and developed customer rapport
  • Diplomatically resolved customers complaints on as-needed basis
  • Accurately calculated and made daily deposits of up to $20,000
  • Ability to follow instructions well and make decisions with no supervision
  • Motivated and supervised 15+ employees on daily basis
  • Maintained all record-keeping procedures without error
  • Delegated responsibilities to employees to meet company s expectations
  • Effectively developed telephone communication skills

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