Help Desk Support Resume Washington, DC - Hire IT People

SUMMARY:

Experienced and knowledgeable Information Technology Professional seeking to contribute acquired skills within a Help Desk/Customer Service support role.
Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance.
In - depth knowledge and understanding of numerous software packages and operating systems.
Skilled in providing Customer and End-User Help Desk Support.
Easily identify and resolve technical issues and concerns.
Excellent communication and presentation capabilities.

SKILLS:

WORK HISTORY:

Help Desk Support

Confidential, Washington, DC

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Responsibilities:

Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance.
In-depth knowledge and understanding of numerous software packages and operating systems.
Skilled in providing Customer and End-User Help Desk Support.
Easily identify and resolve technical issues and concerns.
Excellent communication and presentation capabilities.