ADMINISTRATIVE ASSISTANT Resume WASHINGTON, DC - Hire IT People

PROFESSIONAL PROFILE:

Twenty plus years experience in office administration, supporting all levels of management using, Microsoft Outlook/Word/Excel/Power Point/Access/QuickBooks Pro/ Project Pro. Twenty plus years of Information Technology experience utilizing: Windows Operating Systems:8/7/Visio/95/98/NT. Strong organizational and time management skills.

PROFESSIONAL EXPERIENCE:

ADMINISTRATIVE ASSISTANT

Confidential, WASHINGTON, DC

Responsibilities:

Worked in a Call Center designed to notify and reimburse eligible Midshipmen of fees due to overpayment
Researched online search engines (SPOKEO), as a tool to locate and contact Merchant Marines who have been unattainable by public search engines, email or certified mail
Collected, compared and evaluated data to determine if applicable to potential recipient

COMPUTER INSTALLATION TECHNICIAN

Confidential, WASHINGTON, DC

Responsibilities:

Worked as a team to install 150 laptop computers for a technology convention focused on information security
Installation included: migration/integration of Desktops and Laptops utilizing special tools and software, unpacking cables, monitors, and associated accessories: networking PCs to server; securing hardware with anti - theft devices (locks and cables); and ensured all systems (including cables) were aesthetically pleasing to meet and exceed client’s expectations
Configured/programmed computers using special utilities: configuration files, data transfer/migration software
Rectified/determined if problems(s) needed to be upgraded to Team Lead

RECORDS MANAGEMENT ANALYST

Confidential, LARGO, MD

Responsibilities:

Evaluated records-management systems to improve existing methods for efficient handling, protecting and disposing of business records and information
Reduced paper records by destroying obsolete or unnecessary files for the Department of Justice in order to improve recordkeeping efficiency
Prepared documents for conversion to digitized formats with a good understanding of departmental processes and procedures

QUALITY ASSURANCE SPECIALIST

Confidential, WEST HARTFORD, CT

Responsibilities:

Under limited supervision carried out procedures to ensure that projects and project plans were on track for the Confidential through Confidential
Documented all problems and worked to resolve them; reported progress on problem resolution to management
Performed workflow analysis and recommended quality improvements. Technologies utilizes MS Office Suite 2003 including Access, PowerPoint, and MS Project Pro

GENERAL CLERK

Confidential, WASHINGTON, DC

Responsibilities:

Provide computer and administrative services to government and private contractors
Interfaced with vendors and contract personnel in furnishing information and answers concerning contract with clients to determine their schedules

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Administrative Assistant Resume

Washington, DC

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