Customer Service Representitive Resume
Harrisburg, PA
EXPERIENCE:
Confidential, Harrisburg, PA
Customer Service RepresentitiveResponsibilities:
- Mass organizing and separating of different unemployment claim forms by the last four digits of social security numbers, dates, filed them in different filing areas in the office, created folders, did numeric entry of social security numbers to get Fac print outs, sorted incoming mail noted service center numbers on each and put in specified slots.
- I also retrieved faxes separated stapled and distributed by last name to five different case managers, answered phones, transferred calls filed forms in each office for each case manager, picked up mail from mail room opened, stamped dated and distributed all correspondence.
Confidential, Harrisburg, PA
Data Entry/Clerical Functions
Responsibilities:
- Directed realtors the key exchange areas.
- Filled out forms for realtors, gave them new keys in exchange for there old ones on a special project.
- Worked in the Human Resource Department phoning applicants to schedule interviews and tours of areas they would be selected to work.
- I also noted time and dates on schedule sheets and data entered information using Windows 2000 a well as made copies and organized folders for new employees.
Confidential, Harrisburg, PA
File Clerk
Responsibilities:
- Organized forms, created file folders and filed forms.
Confidential, Mechanicsburg, PA
Customer Service Representitive
Responsibilities:
- worked on with the Fema project taking inbound calls and entering registration information using the internet to help Hurricane victoms obtain disaster aid.
- Certificate aquired on monitored calls.
Confidential, Mechanicsburg, PA
Pharmacy Support
Responsibilities:
- Cross checked prescriptions, set up orders for Pharmacists, checked names, addresses, prescription quantities, pulled inserts, scanned orders, and packed for shippment to patient.
Confidential, Lemoyne, PA
Administrative Assistant
Responsibilities:
- answered phones. took messages, manually noted incoming and outgoing calls and mail, prepared mailings, applied postage, proof read labels and did entry level alpha and numeric computer entry of medical supplies.
Confidential, Camp Hill, PA
Data Enty Operater
Responsibilities:
- maintained numeric and alpha computer entry level PC of patient Dr. visits, diagnosis and organized files for storage.
Confidential, Harrisburg, PA
Office Administrative Assistant
Responsibilities:
- Organized union benefit staff kits on request and prepared them for shipment, separated paperwork proof read and organized forms, typed labels and filed forms.
Confidential, Lemoyne, PA
Secretary/AmtrackSurveyer/Inventory/Clerical
Responsibilities:
- Entered attendance using micro soft windows, mailed health and educational records through interoffice mail to district and out of state schools, organized folders and forms, filed, made calls to districts to locate cumulative student records, answered phones took messages stuffed envelopes, checked current information on working paper forms, sorted mail did some proof reading as secretary of two schools in Harrisburg.
- Also worked as amtrack surveyer giving surveys to passengers to complete boarding in Harrisburg on route.
- I ve also done some light inventory manually noting serial numbers of all office furnishings.
Confidential, Harrisburg, PA
Merchandising
Responsibilities:
- Helped organized merchandise for liquidation sale and packed merchandise for shipment.
Confidential, Camp Hill, PA
Secretary
Responsibilities:
- answered phones, did light typing, sorted mail and forms stamped mail, organized information packets, stuffed envelopes and made copys.
Confidential, Harrisburg, PA
Receptionist/ Apt. Manager
Responsibilities:
- answered phones, filed. accepted new applications, showed apartments checked references, typed leases, accepted and noted rents, processing fees and security deposits.
Confidential, Lemoyne, PA
Data Entry Operater
Responsibilities:
- did numeric entry of different formats of time cards, weekly operation reports, absentee information, daily input forms and quality audit reports on different formats using PC.
Confidential, Camp Hill, PA
Data Enty Operater
Responsibilities:
- entered numeric information from transfers, credit memos, several different formats of bills, payroll and light alpha entry of fixed assets using windows.
