Senior Analyst, Sterling Oms Application Support Resume
Atlanta, GA
PROFESSIONAL SUMMARY:
- Having around 11 years hands on experience in IT industry, worked in all phases of software development life cycle from requirements gathering to the production deployment and successfully implemented several projects with responsibilities as a developer & also as an operations consultant.
- IBM Sterling Order Management System (OMS) DevOps Application Support experience in Confidential .
- Experience in DevOps essentials tools like Bit bucket, Jenkins, Docker & Kubernetes
- Have experience in Telecom Billing Mediation Configuration and Implementation
- Productive experience in Web sphere commerce Application development/enhancement and production support.
- Overall responsibility for the day - to-day operations of the project, Reporting and Tracking of the project periodically to the Lead/Project Manager
- Expertise in Web technologies with such as Servlets, JSP, JDBC, Java Beans. and also, in java web framework such as Struts.
- Good knowledge on Log4j and Design Patterns.
- Good knowledge on Application and Web servers Web Logic 10.3, IBM Application Server 8.5 and Apache Tomcat 6 .
- Extensive development in Linux, Windows environments.
- Good knowledge on ORM framework - Hibernate .
- Good knowledge in implementing Rest based and Soap based Web Services
- Experience with IDE tool such as Eclipse , Net Beans 6 .
- Strong understanding & expertise in client-side technologies like HTML, JavaScript, AJAX .
- Involved in the Unit test Cases, Functional and Application testing using JMeter .
- Experience in using MKS , Bit Bucket , GIT and Subversion (SVN) version source control and Release Management.
- Experience on Oracle 10g and Database related tools SQL Squirrel Client , Toad , DB Visualizer & SQL Developer .
- Possess good knowledge on JAVA, JEE Technologies.
SKILLS SUMMARY:
Programming Language: Java
Web Technologies: Servlet 3.0, JSP 2.0, XML 1.0
Frameworks: Struts 2.0
ORM Framework: Hibernate 3.0
Client-Side Technologies: Html, JavaScript, Ajax, Json, Jquery
Service Technologies: JDBC, JMS
RDBMS: Oracle 10g, MySQL, DB2
IDE: Eclipse, Net beans
Web Server / Application Server: Tomcat 6.0, IBM Application Server 8.5Web logic 10.3
OSS/BSS: Mediation Zone 5.1 FR5
Operating Systems: Windows 7/8, Linux, Ubuntu 10.0
Issue Tracking Tools: HP ALM, Bugzilla, Jira, Pier tool
Build Tools: Ant, Maven
CI &CD Tools: Jenkins
Monitoring Tools: Splunk, AppDynamics
Container Technology & Management: Docker, Kubernetes
IBM Frameworks: IBM Websphere Commerce 7.0IBM Sterling Order Management System 9.5
PROFESSIONAL EXPERIENCE:
Confidential, Atlanta, GA
Senior Analyst, Sterling OMS Application Support
Environment: IBM Sterling Order Management System 9.5, Java, Oracle, SOAP & Rest based Services, XML, Eclipse, GIT, SQL Developer, Log4j, Bit bucket, Jenkins, Docker, Kubernetes
Responsibilities:
- Involved in Production Support Issues i.e. P1/P2 incidents of the Sterling Order Management System (OMS) application. Triaged the issues using Splunk & AppDynamics.
- Also Involved in working on both Production & Non-Production Environment fixes related to Sterling Order Management System (OMS).
- Worked on creating the Artifacts for every Monthly release.
- Jira & Confluence are used as tracking tools to create/ the daily tasks & saving the Release related artifacts.
- Used Bit bucket for Source Code Version Control.
- Build-Deployment (CI/CD) with pipelines using Jenkins to support monthly releases and Off releases based on the business needs.
- Experience with container-based deployment using Docker, working with Docker images and Kubernetes.
- Deploying the Docker image inside the Kubernetes Pods. Created Pods & managed using Kubernetes. Scaling of the Kubernetes Pods based on the business need.
- Used Kubernetes to orchestrate the deployment, scaling and management of Docker containers.
Confidential, Miami, FL
Senior WCS/Java Developer
Environment: IBM Web sphere Commerce Server 7, Java, Struts 1.2, Oracle SOA services, DB2, JSTL, HTML, JSP, Dojo, JQuery, Bootstrap CSS & JS framework, Spring framework, SOAP & Rest based Services, XML, EJB, RAD, GIT, SQL Squirrel, Maven, Log4j, OFS
Responsibilities:
- Involved in requirement gathering with business team which are implemented for production release.
- Involved in developing Controller Commands, Task Commands, Access beans and Data beans.
- Involved in setting up the Marketing Content (Web activities, E-Spot & Content).
- Involved in setting up the commerce catalog using Data load process
- Also involved in Opinion Lab (Feedback) & Touch commerce Integration.
- Worked on Order Subsystem, Catalog & Payment Subsystems
- Used JSTL, HTML and Bootstrap CSS for developing the Web component of the application.
- Generated SDO's in Commerce for exchanging the data with the external Oracle SOA provided WSDL’s for the Balance Inquiry functionality.
Confidential, Glen Allen, VA
Senior WCS/Java Developer
Environment: IBM Web sphere Commerce Server 7.0, Java 1.6, Struts 1.2, Web services, DB2, JSP, HTML, JavaScript, jQuery, XML, EJB, RAD, DB Visualizer, Log4j, SQL, Tortoise SVN, JiraQuantum metric tool
Responsibilities:
- Worked on ecommerce based Confidential Remix Mobile project for the production release
- Used agile methodology for the application development process.
- Used JSTL and HTML for User Interface look and feel.
- Used JSPs, AJAX, HTML and CSS for developing the Web component of the application.
- Performed Java web application development using RAD.
- Worked on store locator detail & store locator result list page using google geolocator Api
- Worked on displaying Level1 category page
- Worked on fixing defects related to Product detail page, Product display page
- Worked on setting up e-spots in lower environments to display the marketing content on the landing page & few other required pages.
- Worked with the Jira on updating the status related to stories which are created as tasks.
- Used Log4J to print the logging, debugging, warning, info on the server console.
- Used Tortoise SVN for Version control.
Confidential, Framingham, MA
Senior WCS/Java Developer
Environment: IBM Web sphere Commerce Server 7.0, Java 1.6, Struts, HTML, JSTL, JavaScript, JSON, Ajax, CXML, EJB, RAD, GIT, SourceTree, Stash, Jira, Jenkins, DB2, SQL, DB Visualizer, Log4j, WPC
Responsibilities:
- Worked on requirement gathering which are implemented as enhancements for production release
- Used agile methodology for the application development process.
- Also Acted as Scrum master & used to manage the project dashboard by creating/modifying the stories, subtasks in Jira for various teams which includes Business, Marketing, Ux Design team, Html team & backend WCS teams.
- Used JSTL and HTML for User Interface look and feel.
- Configured struts-specific deployment descriptor (struts-Config.xml)
- Used JSPs, AJAX, HTML and CSS for developing the Web component of the application.
- Performed Java web application enhancement using RAD.
- Involved in the development of Vendor Punchout Process using Commerce xml (CXML) through Vendor End point.
- Used e-spots to display the marketing content on the new Print services landing page.
- Worked with the Jira for creating & managing stories.
- Used Log4J to print the logging, debugging, warning, info on the server console.
- Build and deployment using Jenkins tool.
- Used GIT for Version control.
Confidential, Miami, FL
WCS/Java Developer
Environment: IBM Web sphere Commerce Server 7.0, Java 1.6, Struts 1.2, Oracle SOA services, DB2, JSTL, HTML, JSP, Dojo, jQuery, Bootstrap CSS & JS framework, XML, EJB, RAD, GIT, SQL Squirrel, Maven, Log4j, OFS
Responsibilities:
- Involved in requirement gathering with business team which are implemented for production release.
- Involved in developing Controller Commands, Task Commands, Access beans and Data beans.
- Implemented Google Feed Requirement. Scheduled it in such a way that daily once feed is sent to IMM team. IMM team uploads the feed using Google Merchant Centre.
- Involved in setting up the Marketing Content (Web activities, E-Spot & Content).
- Implemented Email Notifications for Forgot Order, Creating Order.
- Also involved in Touch Commerce (Chat) Integration.
- Worked on Order Subsystem Customizations, Catalog & Member Subsystems
- Used JSTL, HTML and Bootstrap CSS for developing the Web component of the application.
- Configured struts-specific deployment descriptor (struts-Config.xml)
- Data load setup for various environments like DEV and SIT environments.
- Generated SDO's in Commerce for exchanging the data with the external Oracle SOA provided WSDL’s. Various Service calls include Zip to tech, Tax Calculation, Payment Source List, and Authorize Payment.
- Involved in QAS Integration for address validation.
- Experience with SQL and basic CRUD operations
- Performed application development using RAD.
- Involved in build and deployment using WCBD utility in Commerce.
- Used GIT for Version control.
Confidential, NY
WCS/Java Developer
Environment: IBM Web sphere Commerce Server 7.0, Java 1.6, Struts 1.2, Web services, DB2, JSP, HTML, JSP, JavaScript, jQuery, JSON, Ajax, XML, JMS, JUnit, EJB, Eclipse IDE, MKS, DB Visualizer, Apache Ant, Log4j, MDM, SQL
Responsibilities:
- Worked on Change Requests, requirement gathering which are implemented as enhancements for production release
- Incident Root Cause Analysis, Testing & providing fix to the incident for production release
- On call activities, Primary on call support and monitoring the incidents related to ecommerce.
- Involved in developing Controller Commands, Task Commands, Access beans and Data beans
- Deploying the application to IBM Web sphere server.
- Used JSP and HTML for User Interface look and feel.
- Configured struts-specific deployment descriptor (struts-Config.xml)
- Data load setup for various environments like DEV and QAF.
- Involved in developing SOAP based Web Services for exchanging the data following SOA architecture principles.
- Used JSPs, AJAX, HTML and CSS for developing the Web component of the application.
- Used agile methodology for the application development process. Object and Model View Controller.
- Experience with SQL and basic CRUD operations
- Performed Java web application enhancement using Eclipse.
- Worked with the Remedy tool for Quality Centre incidents tracking.
- Involved in tracking the production issues and fixing the issues.
- Used jQuery to make the frontend components interact with the JavaScript functions to add dynamism to the web pages at the client side.
- Consistent job monitoring in production environment during automated data setup.
- Performed usability testing for the application using JUnit Test.
- Used Log4J to print the logging, debugging, warning, info on the server console.
- Build and deployment using WCBD utility.
- Used MKS for Version control.
Confidential, Seattle
Senior Developer
Environment: Java 1.6, Mediation Zone 5.1, Development Tool Kit, Analysis Programming Language, Ultra Format Definition Language, Workflow Template, Workflow Agents, Workflow Group, User Detail Record File Editor, Error Correction System, Decoder, Encoder, Aggregation, Audit, Toad, SQL
Responsibilities:
- As a Senior Developer, communicating with the client to collect the requirements and get the Clarifications.
- Analysis of the requirements & Proposing Design of the workflows
- Implementing the business logic as per the requirements.
- Duplicate batch check, Duplicate UDR check, Aggregation of long calls.
- Used Auto boxing/Unboxing, Collections, multithreading
- Implemented the ASCII Ultra for downstream Billing.
- Implemented the Filtering rules to collect the error records.
- Implemented the Error Correction System (ECS) functionality for error records.
- Archiving the Raw Cdr's and Implement alarm's for threshold values .
- Implemented Business rules and Normalization rules.
- Performing the Unit testing for the workflows.
- Preparing the test case document for different test scenarios and Implementing the Test cases.
- Implementing the load test and performance test .
- Preparing the Solution definition document with entire Implementation procedure.
Confidential
Senior Developer
Environment: Java 1.6, Mediation Zone 5.1, Development Tool Kit, Analysis Programming Language, Ultra Format Definition Language, Workflow Template, Workflow Agents, Workflow Group, User Detail Record File Editor, Error Correction System, Decoder, Encoder, Aggregation, Audit, Toad, SQL
Responsibilities:
- Communicating with the client to collect the requirements and get the Clarifications.
- Analysis of the requirements & Proposing Design of the workflows
- Implementing the business logic as per the requirements.
- Performing the Unit testing for the workflows.
- Preparing the test case document for different test scenarios and Implementing the Test cases.
- Implementing the load test and performance test .
- Preparing the Solution definition document with entire Implementation procedure.
- Used Auto boxing/Unboxing, Collections, multithreading
- Implemented the ASCII Ultra for downstream Billing.
- Archiving the Raw Cdr's and Implement alarm's for threshold values.
- Implemented Business rules and Normalization rules.
Confidential
Senior Developer
Environment: Java 1.6, Mediation Zone 5.1, Development Tool Kit, Analysis Programming Language, Ultra Format Definition Language, Workflow Template, Workflow Agents, Workflow Group, User Detail Record File Editor, Error Correction System, Decoder, Encoder, Aggregation, Audit, Toad, SQL
Responsibilities:
- Requirements gathering and get the Clarifications from the client.
- Analysis of the requirements & Proposing Design of the workflows
- Implementing the business logic as per the requirements.
- Duplicate batch check, Duplicate UDR check , Aggregation of long calls.
- Implemented the Error Correction System (ECS) functionality for error records.
- Implemented Business rules and Normalization rules .
- Preparing the test case document for different test scenarios and Implementing the Test cases.
- Preparing the Solution definition document with entire Implementation procedure.
Confidential
Senior Developer
Environment: Java 1.6, Mediation Zone 5.1, Development Tool Kit, Analysis Programming Language, Ultra Format Definition Language, Workflow Template, Workflow Agents, Workflow Group, User Detail Record File Editor, Error Correction System, Decoder, Encoder, Aggregation, Audit, Toad, SQL
Responsibilities:
- Interacting with the client to collect the requirements and get the Clarifications.
- Analysis of the requirements & Proposing Design of the workflows
- Implementing the business logic as per the requirements.
- Duplicate batch check, Duplicate UDR check, Aggregation of long calls .
- Audit for cdr's processed and filtered records .
- Implemented the Error Correction System (ECS) functionality for error records.
- Performing the Unit testing for the workflows .
- Preparing the test case document for different test scenarios and Implementing the Test cases.
