Technical Support Resume
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OBJECTIVE:
To obtain a career position as System Administrator, Desktop Support and Network Technician Support. Employment Specialist and Case Manager
SUMMARY:
- Working with virtualization VMware Esxi server, infrastructure suite, workstation, and Hyper - v
- Software/Hardware troubleshooting skills for Hp servers, Dell poweredge
- Installing and configuring Domains and domain controllers
- Managing and configuring IIS,DNS,DHCP,WINS and Configurations
- Creating and managing account users, groups, organizational units and group policy object
- Installing active directory, file server, print server and exchange mailbox servers
- Installing and configuring Unix/Linux servers and workstations
- Configuring and managing web servers
- Working with Microsoft Office suite, WebEx meeting center and dameware Netmeeting
- Installing and configuring SMS, TCP/IP and IP routing
- Installing network cables, Linksys WAP,WAP2 Security
- Configuring Cisco routers, Switches
- Troubleshooting Laptops, Desktops, Monitors, KVM IDE Cables, SCSI drives, and System boards.
SKILLS:
- Windows 2000 server
- Windows 2003 server
- Windows 2008 server
- Microsoft Exchange server 2007
- MS office Suite
- VMware and Hyper-v Virtualization
- Troubleshooting hardware issue
- Good understanding large scale network infrastructure
- Somali
- English
- Arabic
WORK EXPERIENCE:
Confidential
Technical Support
Responsibilities:
- Hardware Maintenance & Troubleshooting
- Network configuration
Confidential
Technical SupportResponsibilities:
- Customer Service
- Tugging & pricing
