IT Manager Resume

SUMMARY:

20 + years - VMware V center environment - designed and managed multiple vsphere severs across a WAN environment. Integrated with Horizon View for remote access.
Maintain Active directory for 500+ devices and 550 users.
Implement Login script processing, Group polices, printer deployment, shared drive mappings.
Provide 24/7 support of networking issues.
Manage help desk end user issues and provide level 3 support.
Provide both on site and remote support to user issues via remote access.
Support new users with overview of Company IT procedures and policies.
Provide users with support for transition to Office 365 from legacy Microsoft office.
Extensive use of Sentinel and Symantec antivirus, mail gateway products.
Web filtering in line with corporate polices and compliance.
Proficient in supporting windows/linux software applications including Microsoft office, Wordpress, SQL Server, MYSQL, Expert with MS Exchange and Mail transport.
Provide email encryption for HIPPA/HITECH compliance.
Designed and installed and maintain infrastructure consisting of a mix of Cisco, Juniper, Fortigate and Netgear forming a redundant LAN/WAN network that supports pbx, voip, camera security, Badge key access, time clocks. Aruba networks provide enterprise WIFI.
Program multi location PBX utilizing VOIP. Engage carriers for MPLS connectivity for both Data and PRI phone service at larger locations.
Work with Vendors and maintain contracts to support products. Microsoft Volume Licensing acquisition and management.
Microsoft Office 365 E1 & E3 Platforms.
Active Directory Federation Server.
Provide project budgets and advise of current technology.

EMPLOYMENT HISTORY:

Confidential

IT Manager

Confidential

IT Manager

Responsibilities:

Manage help desk end user issues and provide level 3 support.
Provide both on site and remote support to user issues via remote access.
Support new users with overview of Company IT procedures and policies.
Provide users with support for transition to Office 365 from legacy Microsoft office.
Extensive use of Sentinel and Symantec antivirus, mail gateway products.
Web filtering in line with corporate polices and compliance.
Proficient in supporting windows/linux software applications including Microsoft office, Wordpress, SQL Server, MYSQL, Expert with MS Exchange and Mail transport.
Provide email encryption for HIPPA/HITECH compliance.
Designed and installed and maintain infrastructure consisting of a mix of Cisco, Juniper, Fortigate and Netgear forming a redundant LAN/WAN network that supports pbx, voip, camera security, Badge key access, time clocks. Aruba networks provide enterprise WIFI.

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship