PROFILE SUMMARY:

• In quest of challenging assignments to provide expertise gained in the domains of Banking Transformation, Application Support, Service Management, Project Management with a growth oriented organization where there is a need to assure broad cooperative effort through the use of sound planning, strong communication and skills of persuasion to achieve goals
• An - oriented technocrat with 19 years of rich experience in Core banking Transformation (Finacle) Bank Amalgamations/mergers Product Innovation
• Application Management & support Service Management Project & Program Management Technical & Production Support Client Relationship Management Database Management
• Incident Management Problem Management Team Management
• Data Migration Performance Optimization Application Development
• Adept in providing end-to-end support for software products/projects from inception, requirement specs, planning, designing, implementation, configuration management, testing, documentation and closure with cross-cultural teams
• Expertise in mapping client / business requirements, application design & development, integration, testing and deployment of complex information systems
• Hands-on experience in Project Management methodology including estimation & project initiation, recruitment and risk-analysis
• Ability to enhance IT infrastructure operational effectiveness
• Highly skilled in designing IT solutions with sound understanding of technical/ operational bottlenecks, as well as issues put forth by the clients and troubleshooting the same to avoid further escalation
• Proficient in Oracle, UNIX and Core banking Application (Finacle)
• A n effective leader with proven abilities in establishing new team and guiding them to achieve organization goal

AREAS OF EXPERTISE:

• Core banking solution (Finacle) Transformation
• Application/ Database Performance Tuning
• Implementing solutions that effectively resolve problems or provide improvement
• Ensuring timely completion & delivery of project to the client, extending production support & deployment at multiple applications
• Mapping requirements & providing them best solutions involving evaluation & definition of scope of project and finalization of project requirements
• Monitoring multiple projects from technology mapping till final execution
• Developing, implementing & providing all kind of support for business application software for clients
• Handling resource allocations and setting up of the communication channels across various horizons of the organization structure
• Planning, executing, monitoring and reviewing ongoing projects / service management
• Understanding & mapping client’s requirements / enhancements for the product and resourcing requirement analysis - software and manpower
• Delivering 24*7 technical support

SKILLS:

• Finacle 10, Finacle 7(Core Banking Solution Developed by Infosys)
• Oracle(12C, 11g,10g,9i,8i, 7.3.4, 6)
• Unix (HPUX, Sun, Sco),
• Linux (RHEL)
• Finacle scripting tools
• Sql/Pl*Sql
• JBoss
• Websphere

EMPLOYMENT DETAILS:

Confidential

Head COE, Banking

Responsibilities:

• Bench marking open source platform for Finacle 10 (RHEL as OS, JBOSS as J2EE tier, HAPROXY as Load balancer)
• Indian overseas bank CBS transformation on open source platform. This Transformation created a record in the banking industry on timelines achieved. Entire transformation (3500 + branches) completed within a span of 5 Months. Finacle 10.2.17 has been implemented with all required interfaces
• GST module in CBS for customer liability
• Internet banking Transformations (from .net frame work to J2EE )
• Supported India Post Payment bank solutioning
• Supported all the banking Projects and achieved stipulated SLA
• Recruited and trained 50 fresh graduates in Finacle 10
• Adopting Devops frame work for Finacle customization .
• Developed a Tool (FinAvtar) for replicating Finacle environment including Database
• Developed Magic Mirror tool to mask critical information of customer in Finacle Database.

Confidential

Program Manager

Responsibilities:

• Responsible for total application support for Confidential Account including domestic, RRB and foreign offices
• Heading a team of Project Managers and Technical consultant for Product customization, support and implementation
• Ensuring Policy documentation and supporting the Bid Team during Pre-sales
• Guiding new recruits and carrying out trend analysis and setting up the team to handle the new demands of the Banking industry
• Following up for DR activities and business continuity plan
• Finacle 7 implementation for Confidential
• Finacle 7 implementation for 4 Regional Rural banks of BOI
• Finacle Database merger between two RRB for enabling bank amalgamation
• Developed option in Finacle to do table update
• Implemented Finacle 10 for all international Territories of Confidential (18 Countries)
• Successfully carried out:
• Migration of Finacle version to 7.0.25
• Migrating Finacle/CSIS/GBM DB to oracle 10g, Confidential became the first bank in ASIA to implement oracle 10g for Finacle
• Designed policy document for Finacle/eCeC purging
• Pre pared module for ASBA (Application supported by blocking Amount) for IPO bid
• Optimized Database, Operating system and Application for all Banking projects handled by HP

Delivery Lead

Confidential

Responsibilities:

• Accountable for core banking application and Oracle database administration
• Provided III rd level support to helpdesk L2 Agents / Application Administrators and Datacentre DBA’s
• Involved in customization of Core banking suite to meet the requirements of customer
• Rendered support for data migration from legacy software to CBS (Finacle)
• Involved in planning and execution of Application version migration
• Coordinated with application vendor and adhered to SLA for Application by taking proactive steps
• Followed ITSM Best Practices (Change management, Incident Management, Problem Management, Release Management, etc) migrated 1000 branches to CBS in a record time (One year ahead of schedule)
• Holds credit of:
• Tuning the process of migration and reduced the total time for migration from 12 hours to 4 Hours
• Designing a miniature DB for Finacle for UAT,, Test and development
• Developing menu driven utilities for App and DB administration
• Prepared separate DB for Historical Transactions of legacy system and developed an interface for taking account statement from Finacle
• Assessed the root cause of Finacle run away process and plugged the same by revisiting all customizations.
• Customized sale of gold coin using the inventory module of Finacle; independently completed the customization with a span of 4 days
• Extended support to Bank of Baroda, Uco bank State Confidential (International) for performance tuning
• Groomed a group of Application/DB administrators
• Conceptualized DR drill procedure in all banking accounts

Confidential

Assistant Manager (IT Department)

Responsibilities:

• Implementation and testing of Finacle new releases (Implemented Finacle6.0.x,Finacle 6.2 x in Centralised environment)
• Liaison with Infosys for bug fixing and enhancement in Finacle
• Providing support to Data Center System administrators regarding Finacle, Oracle problems
• Database, SQL Tuning
• Coordinate with Retail Banking Dept for various Product Development and enhancements
• Writing SQL/PL SQL for MIS
• Writing Form level PreLoads, customize validation scripts in Finacle to minimize user level errors
• Identification of major security threats in unix, oracle, finacle and implementing preventive measures
• Team Leader in Database Mergers and Finacle Parameter Setup
• Team Leader in Oracle8i Migration of Centralized Finacle Database
• Enabled Database level auditing in Finacle DB
• Implemented Retail Assets, Central DD, in Finacle
• Developed Workflows using Finacle scripting language, UNIX shell scripts, sql scripts
• Developed Workflows for Electronic Fund Transfer, Interest Runs, Batch charge calculations, Liquidity Management, Treasury Interface, P&L Expenditure Module.

Confidential

Junior Executive (System Administration and Operations)

Responsibilities:

• Maintaining Finacle (Core banking application) Database and Application
• Administration of LAN server, Lotus notes, WAN, ATM’s
• Handled database crash recovery, Finacle Migration, upgradations and Application support to end users
• System security
• Liaison with software, Hardware vendors and communication service providers
• Handled customer queries and complaints and helped them to resolve their issues
• Account openings, Closures, Loans and Overdrafts, Cash Desk and clearing operations at the branch etc.
• Implemented First ATM of GTB Mangalore Branch