PROFILE:

• A successful and talented Sr. IT Project Manager with 18 years of experience in managing large IT projects and support service engagements in the domains of Transportation and Logistics.
• Performed multiple project management roles which include Technical Project Manager, Infrastructure Project Manager and Service Delivery Manager.
• Implemented multiple IT projects in the area of warehouse management systems, Transportation management systems and Insurance.
• Knowledgeable of diverse strategies to optimize business processes, elevate efficiency, and improve quality while significantly reducing cost. Possess stellar reputation in delivering simultaneous, large - scale, and mission-critical projects within the constraints of scope, quality, time, and cost. Out-of-the box thinker and hands-on professional with keen expertise in leading, motivating, and coordinating technical teams to provide innovative technical solutions and ensure total customer satisfaction.
• Extremely able to multitask in fiercely competitive, multiplatform, and fast-paced environment.

AREAS OF EXPERTISE:

• Project Management and Operations
• Outstanding Customer and Vendor Relations
• Software Design and System Security
• Leadership, Training, and Team Building
• Technical Support and Troubleshooting
• Continuous Performance and Process Improvement
• Time Management and Prioritization
• Cost reduction and containment
• Analytical with Strong Organizational Skills
• Conflict Resolution and Decision Making

TECHNICAL ACUMEN:

Operating Systems: Multiple Virtual Storage (MVS) ~ z/OS ~ UNIX ~ Windows

Methodologies: Information Management System Data Communications (IMS DC) ~ Virtual Storage Access Method (VSAM)

Mainframe Databases: DB2 ~ IBM Information Management System Database (IMS DB)

Mainframe Tools: CA-7 ~ Expeditor ~ ChangeMan ~ Librarian ~ Platinum ~ File-Aid ~ SPUFI ~ MainView

Scripting/Programming Languages: COBOL ~ CICS ~ Job Control Language (JCL)

Software and Applications: Microsoft Visio ~ Microsoft Project Plan ~ Scrum

CAREER PROGRESSION:

Confidential

Transportation Operations Support

Responsibilities:

• Lead the team in production support, incident management, problem management, event management, Change management, preventive maintenance of Walmart Transportation applications.
• Act as the interface between the Delivery teams, Operations team and Infrastructure teams
• Monthly reporting to the client is based upon the metrics provided by the Service Level Reporting group
• Plan and guide the team to implement defect fixes, minor enhancements, proactive monitoring in production.
• Set and continually manage project expectations with team members and Business stake holders.
• Hold and participate in discussions with product architecture team and Product team to resolve impacting issues.

PROJECT MANAGER

Confidential

Responsibilities:

• Responsible for the end-to-end delivery of ODM setup, required server installations and integrate with Point Of Sale application.
• Developed project plan to install ODM in Test, CERT and PROD environment.
• Interfaced effectively with Vendors, Project Managers, Technology Deliver Managers, IT Liaisons and various areas of technology services to manage the scheduling of all activities associated with the installation of physical servers
• Requested network port / IP assignments, SAN allocation and various connections based upon the design and review of the technical architecture documentations.
• Worked collaboratively with team members, administered $ 3 million budget, and played a key role in achieving the defined SLAs.
• Actively worked on project planning, Resource planning and getting the required sign-offs from Customers and Client Managers.
• Met with internal/external customers to consult on technical solutions, project planning, issue resolution, and implementation assessments.
• Delegate of tasks and responsibilities to the team, track project deliverables and milestones as per the project plan
• Manage and mitigate risks and ensure that the projects are progressing as per the schedule.
• Review and approve any Change Management records impacting, or with potential to impact, the client, making sure the correct approval process was followed
• Provide Weekly and Monthly reports to the Client

TECHNICAL LEAD

Confidential

Responsibilities:

• Identify the different components in the WMS system in DCS2000 that needs to be migrated to .NET.
• Design and development of global interfaces between GLS 2.0 and the various external systems that GLS 2.0 interacts with.
• Provide design support to .NET team where required.
• Providing inputs to System testing
• Provide the details of As-Is processes in DCS2K to GLS UNIX team
• Participated in some of the Design review sessions of the UNIX Use-Cases
• Finalization of the End Of Night process for the new GLS 2.0 and the decoupled DCS2K system
• Coordinate with the Remote team to develop and test the required modules for merchandising.
• Providing technical support to the team members wherever required
• Communicate with the various interface teams to resolve the issues related to the interfaces.
• Involve in discussions related to Pilot rollout strategy.
• Gather requirements for pilot rollout.
• Design and develop modules required for Pilot rollout
• Review of test plans and test results of Pilot rollout testing.
• Develop Plan for Phase wise Pilot implementation of GLS 2.0.
• Support the pilot implementation from both Application and System perspective.
• Support the application in production.
• Interact with Teams of various external interfaces of GLS 2.0 - Financial system, Replenishment system, Merchandising system, INFOREM, Teradata, Transportation to ensure a smooth transition from DCS2K to GLS 2.0