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It Support/electronic Specialist Resume

SUMMARY:

  • Great communication skills, both verbal as well as written.
  • Knowledge about administration and management skills
  • Practical knowledge about computer hardware, which include computer chips, circuit boards, processors, electronic equipment, etc.
  • Expert knowledge about principles to provide customer satisfaction by quality standards
  • Skill ability to monitor database servers
  • Proficient skill in Microsoft SQL database.
  • Ability to analyse and report on corporate data assist businesses in their decisions
  • Ability to be able to test the integrity of data.
  • Implement, support and manage the corporate database.
  • Knowledge of data flow diagrams, data dictionary techniques, case tools, entity - relation modelling and design techniques.

TECHNICAL SKILLS:

  • Microsoft SQL Server
  • SQL
  • Databases
  • Transact - SQL (T-SQL)
  • SQL Server Integration Services (SSIS)
  • Database Design
  • SQL Server Reporting Services (SSRS)
  • Extract, Transform, Load (ETL)

PROFESSIONAL EXPERIENCE:

IT SUPPORT/ELECTRONIC SPECIALIST

Confidential

Responsibilities:

  • Ability to test and repair mobile phones
  • Skills to detect technical problems in mobile devices.
  • Capacity to run test, replace parts and reporting repairs to supervisors
  • Perform function testing, flashing, RF testing on cell phones.
  • Perform phone IMEI verification
  • Use solution application to validate RMA and IMEI of appliances GSX
  • Phone repairs
  • Experience with CPU

BUSINESS INTELLIGENCE/MSC DATABASE DEVELOPER

Confidential

Responsibilities:

  • Ability to analyze the business needs of an organization and deliver solutions to solve the needs.
  • Provided technical support to the teams within the organization, and to external clients when required.
  • Planned changes in the existing system and suggested the installation of a new system.
  • Corrected errors if any and modifying the existing software
  • Remotely controlled client’s computers when needed to help resolve a problem.
  • Possess good verbal and communication skills and understands objectives
  • A good listener with ability to organize stakeholders’ meetings
  • Excellent at time management, documentation and writing skills
  • Ability to be able to develop technical and systematical solutions to a business problem or to advance a company sales effort, with elicit analysis and appropriate documentations
  • Good with agile and waterfall methodologies.
  • Good with user cases, process flow diagrams, stories etc

HEAD OF PLANNING AND DEVELOPMENT

Confidential

Responsibilities:

  • Reviewed the work of my teams which includes the project manager, site manager, head of transport, quantity surveyor, land surveyor, procurement officer and others
  • Oversee proposed designs and evaluations for new project developments
  • Sourced for financial partners for the projects
  • Oversee negotiations surrounding sale of commercial and residential properties
  • Inspected drawings by architects and ensured that they met the governmental requirements for development
  • Submitted and applied for governmental approvals on the planned drawings and land use
  • Conducted townhall meetings with pool of clients and coordinated client’s payments

OFFICE MANAGER

Confidential

Responsibilities:

  • Responsible for organizing the office operations
  • Negotiated price and managed contracts with office vendors and building contractors for real estate projects
  • Scheduled and organized meetings and appointments
  • Reviewed and analyzed real estate projects
  • Recruited and trained office staff

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