SUMMARY:

• Business professional with knowledge of operations and strategic management; experience in project management and teambuilding
• Ability to effectively collaborate with staff and build upon strengths and abilities
• Strong Experience in Project Management including Research, Planning and Development

EMPLOYMENT EXPERIENCE:

Confidential, Paris, IL

Computer Technician

Responsibilities:

• Train staff on processes and procedures; conduct classes on Excel and computer operations
• Able to resolve high crisis issues in a fair and efficient manner
• Budget and plan yearly expenditures
• Manage security and data usage within the network using security tools
• Determine needed adjustments and make appropriate alerts to systems personnel regarding potential risks or breeches
• Work with end - users on troubleshooting issues of various situations from outages to unknown problems
• Deploy and upgrade OS and Server applications throughout the facility on physical and virtual machines
• Manage and deploy a VOIP phone system for the facility