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Computer Networking Technician Resume

SUMMARY

  • Experienced Computer Networking technician working with CISCO products and knowledgeable in the Microsoft Office Suite. I can perform General Office IT troubleshooting and maintaining office hardware. Capable of providing technical support to Office and building staff and to their clients as well.

TECHNICAL SKILLS

  • Microsoft Office Suite
  • Salesforce Ticketing
  • CISCO Networking
  • Computer Hardware Maintenance
  • Understanding BIOS and UEFI Firmware
  • General Office IT
  • Computer Troubleshooting
  • Costumer Support

PROFESSIONAL EXPERIENCE

Confidential

Computer Networking technician

Responsibilities:

  • Project head of Call center CTI integration project
  • General Server Maintenance
  • Wrote and implemented a De - identifier refresh program for re-fresh files
  • Participated in corporate meetings, marketing campaigns and quarterly security goal meetings.
  • Worked in the call center providing customer support between projects. The customer support role allowed me the skills to handle unhappy and upset customers and providing quality solutions to them.

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