We provide IT Staff Augmentation Services!

Owner Resume

3.00/5 (Submit Your Rating)

OBJECTIVE:

  • Seeking a position to utilize my skills and abilities in the Information Technology Industry that offers professional growth while being resourceful, innovative and flexible. Open to outsourcing proposals.

TECHNICAL SKILLS

DATABASE: Progress V6 - V11

TOOLS: Progress 4GL, OpenEdge ADM, ADM2, SDO, Crystal reports, XML, HTML, API, AppServer, UNIX Shell scripts, Windows server administration, linux, EDI, DDE, OCX

PROFESSIONAL EXPERIENCE

Confidential

Owner

Responsibilities:

  • Progress\Openedge programming\customer support contract work for Confidential
  • Additional contract jobs including analysis, DB design, programming, consulting
  • Managing a team of 3 programmers
  • Strengthening the IT infrastructure through to implementing new technologies.
  • Manage the IT budgets and expenditure on hardware and software.
  • Having strong IT, commercial, planning and budgeting skills.
  • Responsible for the recruitment and training of new staff.
  • Provide input to improve the quality and functionality of the development

Confidential

Programmer\Analyst - Technical Support Representative

Responsibilities:

  • DB administration and utilization
  • Maintenance of existing and writing new code as per customer's request
  • Application deployment on windows\Linux servers,
  • Interaction with clients, gathering information to complete the

Confidential

Programmer\Analyst - Technical Support Representative

Responsibilities:

  • Responsible for diagnosing & resolving software & end users issues
  • Acting as the first point of contact for all IT & technical queries
  • Involved in the rollout of software updates and patches.
  • Investigate specialist and complex IT support issues.
  • Communicating with third party technical specialists.
  • DB administration (db installation, maintenance, development, tuning, design, upgrade)
  • Customer service and support
  • Software quality testing
  • Process improvement and documentation
  • Customer support

We'd love your feedback!