Office 365 Developer/Consultant Resume

OBJECTIVE

Committed to a company with technological ambitions, strategies and culture I wish to join a dedicated leading group of IT professionals where my years of experiences and capabilities will complement those of the team. I want to work to achieve organization goals and to develop interpersonal skills with different people.

PROFILE:

A strong willed and energetic individual accompanied by ability to work in teams in a performance driven environment.

EXPERIENCE:

Confidential

Office 365 Developer/Consultant

Responsibilities:

Configuring, Managing and Administering MS office 365 Cloud and supporting clients using Addigy Application
Using Oracle NetSuite Cloud CRM to deal with technical tickets, NetSuite administration
Managing and administering, Active Directory, MS Exchange online, MS Teams, Azure (PowerShell),Security and Compliance, Generating eDiscovery reports, and working with security policies (Working with Both Windows and iMac systems)Managing Exclaimer Cloud Signatures for Office 365 and Developing SharePoint online Sites And administration.

Confidential

L2 Technical support engineer

Responsibilities:

Regarding Microsoft windows operating system (win2012, windows 10,8,7), office 365, (Chat n Voice) - Administration, Monitoring and maintain updates using SCCM and Knowledge of VMware and server 2016
Working with Incidents and Handling Escalation and closing the incidents
Monitoring and maintaining and Closing incidents
Maintain systems down time to a minimum and systems running to the standards appropriate for each user.
Address issue on priority basis or as assigned and ensure timely escalation of unresolved issues
Making SOP & Handling Incident Management, Problem management
Making weekly & monthly report - incident report, call report.

Confidential

Technical Consultant

Responsibilities:

Installing and configuring Microsoft windows server 2008.2012, Exchange 2007 and SQL Server 2005
Creating Mailbox, Database, Distribution Group. (Exchange 2007)
Managing mailbox quota
Resolving user issues on phone call or through the RDP session.

Confidential

System Administrator

Responsibilities:

Installing and Configuring Windows XP, Vista,7 and Windows 2003,2008 Servers
User Creation and Mail Id creation.
Managing MS exchange server 2007.
Backup and Restoration of data.
Anti-virus update on all Servers & Clients.
PC and Network troubleshooting in network environment.
Printer Troubleshooting
Installing necessary software’s and utilities for the end user.
Diagnosed and resolved network connectivity issues for all clients in the organization

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