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Desktop And Network Level Support Resume

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SUMMARY:

  • Result - driven professional with a verifiable track record targeting senior level assignments as RPA Developer, in the IT Industry with an organization of reputeLocation
  • A result-oriented RPA Consultant, offering over 5 years of with extensive experience in driving Robotics Process Automation, Client-end Project Execution & Engagement, Solution Design & Delivery, RPA Implementation, Process Re-engineering & Data Analysis, Desktop and Network support
  • Dynamic & capable of leading, training & developing technically skilled team members engaged in client based projects while support all aspects of RPA implementation and other consulting projects
  • Excellence in delivering the design & configuration of robotics process automation in accordance to the agreed operating model & leading improvement initiatives ensuring most effective transition
  • Merit of getting recognized for effectively developing the automation for our client, this project resulted in FTE (Full Time Employee) release, which in turn increased the revenue of the company
  • Successfully executing the project with a team of 5 member teams; recognized for developing over 8 Bots during the entire project engagement
  • Expertise encompasses design, configuration & implementation of RPA, testing & migration activities, requirement gathering on in-scope processes, delivering solutions that utilize strong design principles

KEY SKILLS:

  • PowerShell Scripting
  • Configuration &Troubleshooting
  • Business Process Automation
  • Product Development/Solution Design
  • Application Development
  • Project Management
  • Transition & Business Adoption
  • Operational Efficiency

SOFT SKILLS:

  • Quick Learner
  • Communicator
  • Hard Worker
  • Team Player
  • Initiator
  • Problem - solver

IT SKILLS:

Technology: RPA, REST API, Runbook Automation

Scripting Languages: PowerShell Scripting

Databases: SQL Server 2008 R2 & 2012

Tools: UiPath

PROFESSIONAL EXPERIENCE:

Confidential

Desktop and Network level support

Platform: Web Based Automation

Tools: UiPath

Responsibilities:

  • Automated the Skype for business access enablement for OUP users
  • Achieved success in OUP as a result of reduced manual intervention of SD team
  • Accessed web application for data collection and implemented back office bot for providing access

Confidential

Platform: Application Based Automation

Tools: UiPath

L2 Analyst

Responsibilities:

  • Automated account unlock and password reset for ABC application users
  • Complete application based automation results in account unlock and password reset for ABC application

Confidential

Platform: Application Based Automation

Tools: UiPath

L2 Analyst

Responsibilities:

  • Automated Confidential in Hyper V using UiPath
  • Complete application based automation results in VM creation.

Title: Weekly Report Generation from Secured Client Portal

Platform: Web Based Automation

Tools: UiPath

Confidential

Senior Infra Developer

Responsibilities:

  • Scheduled weekly activity run at a specific time
  • Collected data from secure webpage using data scrapping; generated a report in CSV format
  • Resulted in repot share to a specified users list via email.

Confidential

Senior Infra Developer

Platform: PowerShell Scripting

Tools: Windows PowerShell

Responsibilities:

  • Monitored tool needed to be installed and configured in 1000+ servers
  • Created script ran on a main server which was remotely connected to other servers using PS remoting
  • Resulted copies the installation files to target machine and installs and configures it in the background

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