SUMMARY:

• Director/Program/Project Management - Microsoft 365 Program Lead - Cloud Migration Specialist - Infrastructure Lead
• Technically and functionally experienced Technology Specialist with a solid history of effective resource management and leadership for project and program management.
• Current experience includes serving as Program Director, for Enterprise Infrastructure and Cloud Migration projects including ERP projects, Application/Microsoft 365 Migrations and Infrastructure/Data Center Migration initiatives. Lead planning and design of PMO for major university system.
• Lead project for Oracle ERP/CRM (Oracle, MS Dynamics, JDE, Lawson, Peoplesoft, Fusion), EPM (Hyperion) and Human Capital Initiatives. In-depth knowledge and broad experience architecting and implementation of functional and operational components of merging entities.
• Experience applying best-practice techniques across multiple industries and sectors to satisfy corporate objectives.
• Recognized by managers for exceptional design and development of project centric reports using data from IT support and monitoring systems.
• Equally competent in both managerial and hands-on roles.

CORE COMPETENCIES:

• Microsoft 365 Migrations
• Cloud Migrations
• ERP Software Migrations
• Project Recovery Specialist
• PMO Planning & Design
• Process Mapping / Mind Mapping
• E-Discovery/Content Management
• Infrastructure Project Management
• Agile Development Management
• Product Lifecycle Management
• Deployment Specialist
• Project Analytics

PROFESSIONAL EXPERIENCE

Confidential, Plano, Texas

Lead Information Technology Specialist

Responsibilities:

• To this extent their member and provider services supporting systems are the life-line for the business. In this dynamic environment, regulatory and operational changes require prompt and accurate updates frequently.
• My assignment, as program lead, is ensure these changes/updates are fully tested and implemented according to PMO standards.
• I follow the PMO’s best practice guidelines to organize requirements, assign resources, manage vendors, lead stakeholder meetings and routinely report to management.
• Additionally, I lead an effort to standup an Enterprise Workflow project.
• The initiative, upon successful implemented, will better organize work effort across the organization to track and identify project dependences across operational systems and individual.

Application/Microsoft 365/Consumer Cloud Project Lead

Confidential, Des Moines, IA

Responsibilities:

• To that extent we undertook an aggressive initiative to migrate all key infrastructure, applications and consumer (inhouse users) features to AWS and AZURE.
• My assignment, as program lead, is to align all initiatives of the Workforce Cloud (Citrix, Microsoft 365 components) project and manage their migration using popular tools like Binary Tree, Quest/Metalogix and Mimecast. I also was responsibility for managing the program budget and coordinating all 3rd party vendor activities.
• The scope of this program includes OneDrive, SharePoint, Exchange, Teams, Skype for Business, Intune, Windows 10 Upgrade, Office 2016 and Microsoft Server 2012 to Server 2019.
• I have a team of in-house and vendor SME’s assigned to work for me on this initiative.
• I work daily with stakeholders to resolve concerns and issues while keeping the projects schedules on track.
• I follow and report according to the PMO standards and update executive agendas monthly.

Microsoft 365 Cloud Program Lead - PMO Planning & Design Lead

Confidential, Arlington, TX

Responsibilities:

• Under new leadership the Office of Information Technology, OIT, has begun an initiative to implement a world class PMO.
• I have been assigned to lead this effort with the planning and design of this function based on my many years of experience working with many PMO’s around the world.
• The university also has an aggressive Microsoft 365 migration requirement and I have been assigned the program lead to design and direct the projects in the program.
• Reporting to the Assistant VP of IT, I work with other staff members to organize teams, develop strategies, identify work deliverables, document processes and assign responsibilities to complete work

Risk Officer - ERP Project Recovery Specialist - Sr. PM

Confidential, Plano, TX

Responsibilities:

• Confidential acquired Service Experts who was 2+ years in the process of implementing an integrated ERP system with a lot of problems.
• Served as Risk Officer to independently study, assess, identify, weigh and score risk characteristics for an ERP implementation that had seriously exceeded the budget and corresponding schedule.
• Under the authority of the enterprises Executive Steering Committee, I did a thorough and broad review of documentation, project plans, vendor contracts, work plans, management reports and basic project leadership communications.
• I prepared and presented to the Executive Steering Committee of the BOD a detail report documenting my findings and supporting my specific recommendations.
• Served as a Recovery Specialist.
• I was tasked with leading a recovery effort of the 2+year initiative to reestablish the project on an executable trajectory for completion.
• I prepared a budget and timeline that was defendable and independent - no agendas.
• Independently identified and analyzed key components of the project that required alignment for a successful and complete implementation. Understanding project management, project development and execution I completed a detailed assessment of internal and external stake holder responsibilities and contributions. I quickly identified the perceived value vs the real value each brought to the project and considered their risk.
• Assessed the project Risk following Best Practice understandings of ERP implementations and project management.
• Created an effective and strategically important report with supporting detail for supporting leaderships decisions with informed and accurate information.

Lead Microsoft 365 Program Manager

Confidential, Miami, Fl

Responsibilities:

• Served as Sr. Program Manager for enterprise Microsoft 365 Migration and Infrastructure/Data Center Migration.
• The scope of the project included migrating 3,300 international users from on-prem Exchange to Microsoft 365 - implementation of Office 2016 - Conversion of SharePoint on-prem to Microsoft 365 - complete Data Center separation from parent company - stand-up new Data Center and migrate applications/data.
• I lead a team of international IT professionals and third party vendor resources in establishing migration standards and identifying country specific protocols for governance of retention and archiving schedules. I lead the contract engineers to organizing migration targets and providing specific communications and training agendas.
• Directed Migration and Production Support planning for post Migration.
• Aligned multiple client disciplines responsible for engineering, migration, configuration and support of Microsoft 365 including Exchange - Office 2016 - OneDrive - SharePoint.
• Introduced and followed ‘Best Practice’ procedures for project management, process mapping, project analytics and dash board reporting
• Lead program to stand up Data Center - projects included storage & compute, network, security, service desk

Lead Microsoft 365 Program Manager

Confidential, Dallas, Texas

Responsibilities:

• Served as Sr. Program Manager for enterprise Microsoft 365 Migration. The scope of the project was US based with 6,500 users across the country.
• Organized project into six manageable disciplines - Governance, Change Management, Microsoft 365 Engineering, Contracts, Infrastructure and Email/Data. Managed all the complete life cycle of migration using Microsoft’s On-Boarding-Center and Binary Tree - Lotus Notes to Microsoft 365. Organized mailboxes and email addresses into manageable deployment configurations (16 Waves) including Accounts for Users, Services and Conference Rooms.
• Established coexistence environment for seamless migration and post migration access to information not included in the migration plan.
• Directed Production Support planning for post Microsoft 365 Migration.
• Aligned multiple vendors responsible for engineering, migration, configuration and support of Microsoft 365.
• Used MS OBC tools for Cloud Services Dependency Mapping to design the Production Support function
• Followed ‘Best Practice’ procedures for project management, process mapping, project analytics and dashboard reporting

Lead Project Manager

Confidential, Plano, Texas

Responsibilities:

• Served as Lead Program Manager for two enterprise projects - 1. ERP - implementation of Oracle Fusion Capital Management products and 2. EPM - implementation of Hyperion to support the enterprises budgeting and forecasting requirements.
• The scope of the ERP - Capital Management initiative includes all capital activity for the 20 Centers currently in operation as well as the planned additional 20 centers to be in operations in the next 4 years.
• The scope of the EPM - Hyperion initiative includes the 20 Centers mentioned above while supporting daily budgeting/forecasting requirement.
• My team is defining user requirements documenting current while working with our selected integration vendors to implement the systems.
• Managed 3rd party vendors, Oracle, DAZSI & Quantum EPM, who provide technical, architectural and implementation support for these initiatives.
• Organize the users and their requirements with technical and functional SME’s to set strategy, plan deliverables and execute to plan. Met all targeted dates for migration.
• Lead by example and introduce/use ‘Best Practice’ tools for process mapping, project analytics, project management and dash board reporting
• Lead 3 vendors’ contract integration teams sharing dependent components to successfully satisfy the projects requirements

Lead Microsoft 365 Program Manager

Confidential, Charlotte, NC

Responsibilities:

• Served as Project Lead for enterprise Microsoft 365 Migration.
• The scope of the project was global with 5,500 users in 40 locations.
• Project was organized into two distinct phases for migration of users with devices and thin clients/kiosk users.
• The team analyzed user base profiles, organized these into manageable groups, designed effective communication strategy, constructed metrics for management reporting, scheduled migrations of mailboxes and push of applications to users.
• I managed the 3rd party vendor providing technical assistance with architecture and implementation of the email component of the project.
• Aligned technical, functional, project sponsors to agree on strategy and plan
• Met all targeted dates for migration
• Introduced ‘Best Practice’ tools for process mapping, project analytics and dash board reporting
• Organized training agenda for broad scope of users