L4 Tech/Senior Technician Resume Richmond, VA - Hire IT People

PROFESSIONAL SUMMARY:

Able to assist with the installation of new software and hardware.
Adapt, configure and test computer software and hardware including repair or replaced motherboard, keyboards and hard drives.
Remove virus, data backup, and/or user systems for effective integration of software systems.
Virus, Spy Ware, and Mal Ware Installation and Removal.
Extensive Windows XP/7 troubleshooting and support experience.
Extensive Printer support experience, including the Confidential printer replacement program in Confidential .
Here, I replaced all printers in two hospitals alone totaling 217 Network Printers.
This included the setup, break/fix support. Also had to set protocol set codes for each user.
I have completed over 11 refresh projects over a 5 year period. This included the set up new systems, including security and firewall. IP network borders, and handle signaling, data, voice, and video traffic
Also installed the security protocol and windows 7 operating systems.
IP network borders, and handle signaling, data, voice, video traffic
Symantec tools (like Wise package studio software ) and 2 other similar type of software i used these in Dell and HP (refresh) setting up software as one package and install then verifying that all software worked .

PROFESSIONAL EXPERIENCE:

Confidential, Richmond, VA

L4 Tech/Senior Technician

Responsibilities:

Assist with the installation of new software and hardware, versions and updates
Adapt, configure and test computer software, hardware, and/or user systems for effective integration of software systems
Provided hardware repair on various laptops and desktops
Some white board installations and repair
Extensive Printer repair and service on Xerox and HP Printers
Virus Removal
Installed networks and wireless systems printer repairs also set up CISCO system servers and exchange system

Confidential

IT Support

Responsibilities:

Wrote various software / adware removers for un - wanted software
Set up new systems and laptops including security and firewall
Installed security protocol and Windows 7 OS
Provided support to Sony laptops
Dell laptops and desktops (Paragon ), Symantec Ghost,
Create one or more partition on the disk or just clone it one that is already done ff a central system
Format system to create a file system type NTFS,FAT if you are using windows
Install operating system it should install drivers at the same time or software if not then you have to install drivers and software after words but most of the time clone you are using should install everything . very-fie that system has the right software and application

Confidential

Project lead

Responsibilities:

Assist with the installation of new software and hardware, versions and updates
Adapt, configure and test computer software, hardware, and/or user systems for effective integration of software systems