­­­­­­­­­­­­­­­­SUMMARY:

• Technology and business executive with hands - on experience in automating multi-million dollar companies.
• Strong record in implementing business-focused effective IT architecture and infrastructure including Secured VPN, IPSEC, and MPLS connectivity.
• Led development and deployment of custom applications and software
• 15 years of IT supervision and corporate IT administration.
• Designed enterprise networks with redundancy and security practices.
• Provides strategic IT/IS direction to senior management.
• Develops, Implements security standards, procedures and guidelines for multiple platforms and diverse system environments.
• Creates and designs business impact analysis for companies on risk assessments and facilitates implementation changes to security policies.
• A track record of growing leadership, problem-solving, planning, team-building and project management skills.
• Recruit, develop, motivate and retain diverse staff, structuring them in teams that deliver results and savings including working with a largely Spanish-speaking workforce .

AREAS OF EXPERTISE:

• Switching and Routing
• Firewall, IDS, IPS installation
• IT Delivery and Project Management
• Staff Management and Team Building
• Budgeting and Cost Control
• Threat Identification and Mitigation
• Organization and Reporting
• Risk Assessment and Governance

TECHNICAL SKILLS:

Software: MS Office (Word, Excel, etc.) including O365, Macola, Mapics, Dynamics, SAP, VM Tools, SAAS software, Insequence MES/ Sequence Software, Matrix MES, IAM Products

Developer Tools: Adobe Suite, C++, C Sharp, HTML, HTML 5, Java, Java script

Database Tools: Windows Suite including server software (Certified), SQL, Oracle, MacOS X Lion Server / Server 5.5

OS and Hardware: Windows XP/10, Mac OS Panther/ Mojave, Unix, linux, IBM AS/400, OSv, Cisco IOS, Palm OS, iOS, Android, Blackberry OS

Methodologies: Agile (Scrum/Sprints), Kepner Tregoe Problem Solving Decision Macking, Some Six Sigma, Waterfall

PROFESSIONAL EXPERIENCE:

IT Manager

Confidential, Greenville, SC

Responsibilities:

• Responsible for all information technology for the Fountain Inn SC location.
• Local SME on all IT security requirements.
• First responder on Incident response program.
• Teir 1 supplier for BMW. Provide JIT (SPAB) delivery 24/6.
• Developed skilled IT team
• Co-Lead in launch program for BMW X5, X6, X7 vehicles.
• Started the implementation RFID inventory management project for over 60,000 parts.

Sr. IT Manager of Strategy and Infrastructure

Confidential, Rock Hill, SC

Responsibilities:

• Accountable for the information technology function and projects for the US Region.
• Global network management (including mobile and email); setup, configuration, and maintenance of connections (WAN/VPN); firewall security and risk management between each US sites and each European sites.
• Implemented new corporate cell phone plan, savings annually is 1/3 of cost.
• Began implementation of Confidential standards and PCI DSS Compliance.
• Managed the Identity Access management system by Confidential for USA users.
• Allocating resources and access based on Identity.
• Developed Business Continuity plan and implemented standard operating procedures for testing of vital systems periodically.
• Setup RA used for PKI infrastructure. Used based access and CA for access outside the company.
• Conducted BIAs for all category 1 systems and operations
• Established working risk assessments of security threats and presented to upper management (CEO, CFO) to reduce security threats to all time low while improving efficiency across US operations.
• Involved in the creation of a Global Service Desk to support 29 countries with a 23 hour support channel.
• Developed s on IDM and Federated Services, SSO, along many different platforms of systems of the business.
• On team of Project CORD that moves critical appliances and software into a private cloud and secure data center.
• Enhanced security with multiple types of appliances across Global operations.
• Implemented multiple new security policies for compliance with PCI and Confidential .
• Upgraded network reliability through an enhanced network connectivity approach, ex: QoS, OSPF, and router redundancy with HSRP routing.
• Directed IT suppliers (including contractors) and IT procurement
• Worked with Security contractors on Penetration Testing
• Reduced IT budget in first year by $60k while introducing a new IT ticketing system to increase efficiencies and IT asset system.

Vice President, Information Technology

Confidential, Charlotte, NC

Responsibilities:

• Accountable for the information technology function and projects - including acquisition integration
• Implemented the operations transition from legacy systems to Exact Macola ERP system.
• Developed a disaster recovery plan and roadmap approval.
• Created business impact analysis and risk assessments of security threats and presented to board and senior management to reduce security threats to all time low.
• Implemented DR plan with setup Hot, Warm, and Cold redundancy sites.
• Managed all AD connections and security protocols, along with GPO requirements.
• Began movement of critical appliances and software into a private cloud and secure data center.
• Installed VPN software on remote user’s equipment and setup SSL VPN for Cisco equipment.
• Implemented new cyber-security protocols (firewall policies and user policies).
• Upgraded network reliability through an enhanced network connectivity approach, ex: QoS, OSPF, and router redundancy with HSRP routing.
• Directed IT suppliers (including contractors) and IT procurement
• Worked with Security contractors on Penetration Testing and off premiss.

Information Technology Manager

Confidential

Responsibilities:

• Introduced web based system for HR eliminating paper workflow.
• Lead security policy changes, OS boot security, to reduce security risks for company computers.
• Implemented advanced security access for facilities management
• Placed multiple ASA 5505 to manage MPLS network for QoS and Upgraded system reliability through projects for database efficiency; finance system consolidation; cyber-security via firewall policy changes and user login monitoring, new connection infrastructure (expanding from 4 to over 100 connections), wired to wireless access point upgrades for all facilities, move from physical to virtual based servers.
• Added a Security, Trouble Incident response workflow to reduce downtime.
• Implemented next-generation IT capability through short- and long-term projects such as ISP changes, email upgrades, advanced end user, manufacturing workflow upgrades scanner (vs. hand written) inventory, and IPAD inventory management for improving speed and tracking quality.
• Investigated and recommend appropriate corrective actions for IT security incidents
• Directed all IT purchasing and supplier management including support services {i.e. significant reductions in printer and supply costs .
• Led the developmental stage of moving to scan workflows for HR and executive communication using Fortis Blue for organization and form communications

Consultant/Administrator

Confidential, Charlotte, NC

Responsibilities:

• Supported manufacturing and corporate clients to drive efficiency, reviewed established networks and databases for return-on-investment analysis
• Informed clients on security policy changes based on risk assessments
• Preformed business impact analysis for specific security needs
• Trained client employees about new systems and changes to existing systems
• Led project management and implementation of client projects with client employees
• Administered all operations in corporate offices including remote management
• Managed all user activity and security for finance
• Subject matter expert/support for finance databases and payroll

Network Administrator/HS Computer Teacher

Confidential, Bishopville, NC

Responsibilities:

• Chief administrator for the school - handled all technical issues ranging from personal computer problems dealing with operating systems, to network restructuring, and updating any software

Student Network Technician

Confidential

Responsibilities:

• Primary network supervisor and networking/desktop support, including mainframe and account maintenance