Operational Support Technician Resume
Vincennes, IndianA
SUMMARY:
Seeking a position for System Administrator, Network Engineer, or Information Security Analyst in which my extensive knowledge and background in Information Technology can be utilized.
PROFESSIONAL EXPERIENCE:
Confidential, Vincennes, Indiana
Operational Support Technician
Responsibilities:
- Diagnose, troubleshoot, and resolve workstation and network issues.
- Monitor and maintain server functions and services.
- Provide consultation to clients.
- Participate in monthly meetings regarding client information.
- Aid on - site technicians and engineers when needed.
Confidential, Vincennes, Indiana
IT Coordinator/Specialist
Responsibilities:
- Install and maintain hardware and software.
- Research, diagnose, and resolve network issues.
- Responsible for strategic planning and decision-making functions with senior level management.
- Ascertain and execute hardware and software requirements for systems integration.
- Documented requests for support and outcome resolutions to monitor and track recurring problems.
Confidential, Crane, Indiana
Information Security Analyst
Responsibilities:
- Install and maintain hardware and software per Confidential standards.
- Research, diagnose, and mitigate potential vulnerabilities.
- Ensure that systems are compliant with Confidential security standards.
- Perform weekly and monthly reporting of identified software vulnerabilities and providing mitigation for reducing risk.
Confidential, Washington, Indiana
IT Systems Administrator
Responsibilities:
- Install, Monitor, & Maintain all voice/data equipment.
- Research, diagnose, and mitigate all issues that arise.
- Ensure that systems are compliant with current security standards.
- Perform all IT managerial responsibilities (ordering, SOP, tracking support requests, etc.)
- Ensure users are trained and compliant with IT operating procedures.
Confidential, Princeton, Indiana
Technical Support Engineer
Responsibilities:
- Ensure that all standard and mission critical devices as compliant with Confidential security standards.
- Remediate/Mitigate any issues that occur regarding security compliance.
- Image, build, and deploy automotive inspection systems; related to quality assurance.
- Coordinate with Sec - Ops team to create standardized work for location.
- Document any instances of variables and exemptions within location security compliance standards.
Confidential, Crane, Indiana
Senior VMWare Administrator
Responsibilities:
- Install, deploy, & maintain VMWare Hosts.
- Mitigate issues with virtual machines.
- Ensure that systems are compliant with Confidential security standards.
- Perform updates to VMWare Horizon console and WebSphere consoles.
Confidential, Princeton, Indiana
Technical Support Engineer
Responsibilities:
- Ensure that all standard and mission critical devices as compliant with Confidential security standards.
- Remediate/Mitigate any issues that occur regarding security compliance.
- Image, build, and deploy automotive inspection systems; related to quality assurance.
- Mitigate issues with network appliances and data cabling (SM/MM Fiber & CAT 5e & CAT 6).
- Configure, deploy, & maintain Zebra scanners for various systems.
