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Developer/mis Support Resume

PROFESSIONAL PROFILE:

  • Extensive experience in the IT industry and have worked as a Project Leader, Instructor and Programmer/Analyst in the Confidential, manufacturing, insurance, health care and banking industries.
  • Involved with all phases of the System Development Life Cycle (SDLC).
  • Gathered requirements, designed programs, developed and tested.
  • Led a team of 12 programmers. Involved in the System Development Life Cycle of a nationwide inventory system used to keep track of repairable assets using multiple Oracle Tools.
  • Trained entry - level programmers, preparing them for various positions with multiple clients.
  • Created all materials for the 3-5 month sessions.
  • Guided the trainees through the life cycle of a system utilizing COBOL, IMS and DB2.
  • Confidential, Manufacturing,, Insurance, Health Care, Banking and Government.

TECHNICAL SKILLS:

Area of Expertise: Application Development, Application Support, Documentation, Testing, Coding and Debugging, Design Specification, Software Evaluation, Supervisor, Test Plan Development and .

Experience and Skills: SAS, PC SAS, VB Scripting, Oracle, Oracle Reports, Oracle Forms, SQL, PL/SQL, Toad for Oracle, MicroFocus COBOL, COBOL/COBOLII, DB2, JCL, Xpediter/TSO, File-AID, PanvaletMicrosoft Word and Microsoft Excel.

CHRONOLOGY OF EXPERIENCE:

Confidential

Developer/MIS Support

Environment: Microsoft Windows and Mainframe

Tools: Oracle, SQL Server, COBOL, Microsoft Word and Microsoft Excel

Responsibilities:

  • Successfully Implemented a new Fleet Management System from a Mainframe Legacy System.
  • SME with the Fleet Management System, Vehicle Maintenance/Inventory of AssetWorks M5.
  • Enhanced and maintained the AssetWorks M5 Vehicle Maintenance/Inventory System, Data Analyst for all projects.
  • Developed and modified all ADHOC reports for vehicle maintenance, inventory and purchasing in AssetWorks M5 system.
  • Developed and modified scripts as well as created ADHOC reports in SQL Server.
  • Design developed an internal Intranet in HTML using Paintbrush to create graphics.
  • Gathered all documentation from business units as a business analyst.

Confidential

Developer/Business Analyst

Environment: Mainframe and Microsoft Windows

Tools: SAS, Oracle, SQL Server, DB2, JCL, COBOL and Microsoft Excel.

Responsibilities:

  • SME with the PC SAS using SQL Server and Oracle.
  • Met with clients and gathered all required documents as a business analyst.
  • Enhanced and maintained the Business Intelligence Request & Tracking (BIRT) System.
  • Utilized Mainframe with COBOL and SAS to generate data from DB2 tables to create reports.
  • Utilized Client/Server and PC SAS to generate data from SQL Server and Oracle to create reports.
  • Developed and maintained ADHOC report programs and Data Feeds to assist customers in-house and at Support Centers in business decisions.
  • Developed and maintained ADHOC reports for third party customers that depended on recurring Monthly, Quarterly, Semi-Annual and Annual Reports and data feeds to support end clients using COBOL and Client/Server applications.
  • Wrote and maintained system documentation and process instructions for the entire BIRT system.

Confidential

Data Analyst/Developer/Business Analyst

Environment: Microsoft Windows and Mainframe

Tools: Director 5.1 Scripting, VBScript, Microsoft Excel and On-Line Letter Writer (OLLW).

Responsibilities:

  • Mapped all Legacy COBOL Data to new Oracle System as a Data Analyst.
  • Met with all business units and gathered requirements for development as a business analyst
  • While working within the Loss Mitigation Department I Developed maintained and documented VBScripts.
  • Wrote VBScripts to automate their manual processing such as Foreclosure Referrals, Hazard Insurance issues, ACH Bill Payments, Escrow Analysis and all other aspects of the Loss Mitigation processing areas.

Confidential

Data Analyst

Environment: Microsoft Windows

Tools: JIRA and Microsoft Excel

Responsibilities:

  • Analyzed and ensured data integrity for the new VW builder application.
  • Cross d several client documents to eliminate data redundancies.
  • Made modifications to any data requirements from for VW Model Year 2011.
  • Uploaded mass data using Excel spreadsheets.

Confidential

System Developer

Environment: Microsoft Windows and MySQL

Tools: XML, JIRA and phpMyAdmin

Responsibilities:

  • Performed quality assurance testing and peer reviews.
  • Generated and bundled xml code.

Confidential

Application Support

Environment: Microsoft Windows 2000

Tools: Toad for Oracle, PowerCenter8 and Quick Start for Informatica

Responsibilities:

  • Monitor EDI jobs that processed claims.
  • Wrote several SQL scripts to run reports in Toad for Oracle.
  • Documented Existing systems that were written in Oracle to do a proper shut down.
  • Documented 70-80 existing BCN systems that were written in Informatica.

Confidential

Programmer/Business Analyst

Environment: IBM Mainframe MVS

Tools: Xpediter/TSO, Panvalet, File-AID/MVS, COBOL, JCL and Microsoft Word

Responsibilities:

  • Supported production and enhancements to claims applications.
  • Analyzed, designed, coded and tested COBOL/CICS and Natural programs utilizing VSAM and ADABAS.
  • Gathered all requirements as a business analyst from the business units for development.
  • Developed and modified JCL.
  • Developed requirements and design documents for new and existing systems.

Confidential

Project Lead/Setup Analyst

Environment: Microsoft Windows 2000

Tools: Oracle Forms, Oracle Reports and J-Initiator

Responsibilities:

  • Developed and installed an inventory organization to interact with an existing system using inter-org transfers and internal requisitioning.
  • Setup functionality for planning, cycle counting and physical inventory.
  • Developed all documentation and manuals.
  • Trained users in requisitioning, purchase orders and receipts.
  • Trained users in miscellaneous issues, receipts and return to stock.

Confidential

Configuration Analyst

Environment: Microsoft Windows 98/2000

Tools: Oracle Forms, Oracle Reports and J-Initiator

Responsibilities:

  • Traveled to Ford non-manufacturing sites gathering data to load into the new Oracle purchasing system.
  • Worked with controllers and financial analysts.
  • Created special files to add new users and create hierarchy approval chains.
  • Manually created and maintained hierarchy approval chains and users through production support.
  • Produced Oracle reports for the controllers.

Confidential

Team Leader/Trainer

Environment: Microsoft Windows 95/98

Tools: Oracle and J-Initiator

Responsibilities:

  • Trained area managers, superintendents and supervisors throughout North America on a new Confidential Investigation Module that related to property damage, human injuries and hazardous conditions.

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