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It Specialist Resume

SUMMARY:

Seeking a mutually beneficial partnership with an organization to build a career

COMPETENCIES:

Software: Core Java and C#, SQL basics, Agile, MS Project, Microsoft Windows and Linux basics

Protocols: mobile device management (MDM), Active Directory, Troubleshooting and Configuration

PROFESSIONAL EXPERIENCE:

Confidential

IT Specialist

Responsibilities:

  • Trouble shooting hardware and software issues in person, remotely and via phone
  • Install, maintain and upgrade workstation and peripheral hardware and software
  • Create & manage users, computer accounts and their access to network resources in Active Directory
  • Performing updates to ensure system remains update

Confidential

IT Technician - Intern

Responsibilities:

  • Installed, configured, and routinely upgraded software and hardware for end-users
  • Provide support to customers on a variety of IT issues by identifying, researching and resolving technical problems
  • Setup and configured virtual desktops as well as laptops and other physical work stations
  • Manage daily admin server functions
  • Worked independently and as a part of team to achieve correlation between Immigration and U.S economy
  • Participated in meetings and Prepared data visualization in tableau
  • Research and collected data on unemployment rate
  • Worked on data science and linear regressions
  • Presented results to teacher as well as sponsor

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