SUMMARY:

Seeking a mutually beneficial partnership with an organization to build a career

COMPETENCIES:

Software: Core Java and C#, SQL basics, Agile, MS Project, Microsoft Windows and Linux basics

Protocols: mobile device management (MDM), Active Directory, Troubleshooting and Configuration

PROFESSIONAL EXPERIENCE:

Confidential

IT Specialist

Responsibilities:

• Trouble shooting hardware and software issues in person, remotely and via phone
• Install, maintain and upgrade workstation and peripheral hardware and software
• Create & manage users, computer accounts and their access to network resources in Active Directory
• Performing updates to ensure system remains update

Confidential

IT Technician - Intern

Responsibilities:

• Installed, configured, and routinely upgraded software and hardware for end-users
• Provide support to customers on a variety of IT issues by identifying, researching and resolving technical problems
• Setup and configured virtual desktops as well as laptops and other physical work stations
• Manage daily admin server functions
• Worked independently and as a part of team to achieve correlation between Immigration and U.S economy
• Participated in meetings and Prepared data visualization in tableau
• Research and collected data on unemployment rate
• Worked on data science and linear regressions
• Presented results to teacher as well as sponsor