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It Infrastructure Specialist Resume

PROFESSIONAL SUMMARY:

IT INFRASTRUCTURE with deep experience in enterprise class systems for servers, storage, and networks. For data centers, telecom, installations, upgrades, monitoring, provisioning, consolidations, OEM.

AREAS OF EXPERTISE:

Unix/Linux Distributed Storage Networking

Clustering Virtualization Backups

Patching Event Management Cloud

TECHNICAL SKILLS:

Servers: AWS EC2 Cloud. HP Integrity. IBM Power Systems. Oracle Sparc Server, Windows.

Performance: HP Perf Caliper, HP Open view. IBM HACMP, PERF ToolboxNMON, LPAR tools. DTrace. Veritas Cluster. Kerberos, RBAC, ssh, sudo.

Utilities: Chef, Ignite, Nagios, Networker, NIM, Puppet, Splunk, Tivoli.

Languages: PL/SQL. PERL. UNIX/Linux shells.

Storage: AWS S3 Cloud, HP - 3PAR, Hitachi-USP, IBM DS4000/8000, 9000.

Network: AWS Rte. 53 Cloud. Brocade VDX, Cisco 9000, ESCON, FICON, FDDISAN, Switched Fabric DNS, DHCP, ICMP, NFS, TCP/UDP.

BUSINESS SKILLS: Conference calls. Change Management. Technical Presentations. SOW/RFP process.Microsoft Office, Project. Google Docs, Sheets, Slides. Planview. SAP.

PROFESSIONAL EXPERIENCE:

IT INFRASTRUCTURE SPECIALIST

Confidential

Responsibilities:

  • Provide technical support for client’s equipment in Oracle/Linux environment to resolve critical infrastructure incidents and problems
  • Provide documentation on daily activities for technical support internally, vendors and service providers.
  • Install required software updates as needed.
  • Use vendor and open source tools for problem determination, configuration, and installs.

Confidential

Consultant

Responsibilities:

  • Custom configuration for telematics system for client’s customer.
  • Enable better driving behavior from client’s employees through monitoring and data feedback.
  • Client track driver’s routes in near real time

Confidential

IT Consultant

Responsibilities:

  • Feasibility study to determine cost effectiveness for equipment acquisition and employee .
  • Inventory employee current skills to identify skill gaps
  • Evaluate various means of acquisition.

Confidential

Technical Lead

Responsibilities:

  • Survey Systems Engineers for current responsibilities, time allocation, skill levels.
  • Developed FTE metrics for rate cards, and service catalogue for steady state and project tasks.
  • Proposed new policy for patch management process for steady state.
  • Evaluated IT vendor contracts and processes for new efficiencies.
  • Analyzed MAM discovery tool results for accuracy for different configurations.
  • Evaluated Sitescope monitoring tool for future scalability.
  • Assessed UNIX vendor solutions for SAP clustering, virtualization and disaster recovery.
  • Evaluated current vendor UNIX systems for Linux migrations. Assembled VIO server manual for support personnel.
  • Interfaced with IT vendors for contracts, RFP’s, and roadmaps.

IT Instructor

Confidential

Responsibilities:

  • Advised IT and business users in common data center policies and procedures.
  • Instructed and tutored users on business software.
  • Advised users on the best configuration for personal computing devices.
  • Researched material for book on academic, corporate, and government public policy and their economic consequences.

Systems Engineer

Confidential

Responsibilities:

  • Installed NMON, LPARmon performance tools, cfg2html data collector
  • Researched and upgraded microcode for P-System, and research HMC imaging on laptop with third party vendor.
  • Researched and configured remote printing for DELL and Zebra Bar Code printers.
  • Responded to SAP basis requests for system resources and configuration.
  • Researched HP-UX issues for Company Architecture team.
  • Vendor liaison to IBM, HP, Akibia, HDS.
  • Provide 24X7 infrastructure Level 3 support.

Confidential

IT Instructor

Responsibilities:

  • IBM & HP UNIX Server Systems courses.

Systems Engineer

Confidential

Responsibilities:

  • Provide technical consulting to Confidential Labs for new product deployment of Netra integration projects in OEM telco group.
  • Aligned client’s processes from proprietary to COTS open systems to fit new business model.
  • Aligned clients technical processes to meet Oracle OEM processes into one seamless process.
  • Designed and implemented new plan for clients FMS implementation and technical support group.
  • Improved architecture for mirroring and HA configurations.
  • Assisted in compliance with DoD 5200.28 (Orange Book), Telcordia GR-815-CORE security standards.
  • Researched and recommended KERBEROS Security.
  • Evaluated configurations, recommended Oracle Jumpstart server for factory O/S installation process.
  • Improved gold disk and patch management processes.
  • Managed Hardware/Software defects escalations, recommended proactive processes at meetings and seminars for new SUN products and services.
  • Coordinated independent activity for NEB’s 3 process.
  • Participated and conducted weekly account meetings.
  • Worked with account team to develop RFPs for Confidential RFPs.
  • Gave technical presentations on Oracle products and services.

Confidential

Systems Consultant

Responsibilities:

  • Enterprise SP2 frames running all high nodes in an AIX/PSSP/HACMP clustered environment for SSA disk storage and tape backup
  • Stabilized system from unnecessary failovers.
  • Performed all recommended enhancements to improve the RAS of complex.
  • Researched and recommended changes and upgrades to improve the performance and capability of SP2 system.
  • Technical consultant for an outside business unit for Oracle Enterprise E10K cluster implementation.
  • Wrote technical documentation for operations for nightly backups.
  • Gathered requirements and technical data for disaster recovery plans for Sungard.
  • Represented UNIX group at change management meetings.
  • Provide 24X7 infrastructure Level 3 support.

Confidential

Systems Engineer

Responsibilities:

  • Provided consulting and UNIX administration enterprise server in data center environment.
  • Planned and implemented hardware and software for IBM P-System and SUN SMP servers.
  • Implemented infrastructure for data warehousing project using ESCON for data mart to MF connectivity.
  • Performed AIX kernel and network tuning to optimize Informatica ETL tool and IBM UDB for maximum throughput of the P Series and MF systems.
  • Improved tape backup operation process.
  • Trained company employees in UNIX server administration.
  • Supported nightly backup systems using IBM Tivoli sysback, Legato Networker, and StorageTek acsls.
  • Supported Oracle Financials and Planview systems.
  • Gathered requirements and technical data for disaster recovery plans.
  • Represented all UNIX operation at weekly change management meeting.

Confidential

IT Administrator

Responsibilities:

  • Provided HP-UX administration for desktop and enterprise servers for operations research group.
  • Installed desktop and server systems for the department.
  • Restored crashed systems, setup backups for workgroups; prepare systems for HP Openview installation.
  • Provided network troubleshooting for NOC. Maintain Windows NT systems.

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