PROFESSIONAL SUMMARY:

IT INFRASTRUCTURE with deep experience in enterprise class systems for servers, storage, and networks. For data centers, telecom, installations, upgrades, monitoring, provisioning, consolidations, OEM.

AREAS OF EXPERTISE:

Unix/Linux Distributed Storage Networking

Clustering Virtualization Backups

Patching Event Management Cloud

TECHNICAL SKILLS:

Servers: AWS EC2 Cloud. HP Integrity. IBM Power Systems. Oracle Sparc Server, Windows.

Performance: HP Perf Caliper, HP Open view. IBM HACMP, PERF ToolboxNMON, LPAR tools. DTrace. Veritas Cluster. Kerberos, RBAC, ssh, sudo.

Utilities: Chef, Ignite, Nagios, Networker, NIM, Puppet, Splunk, Tivoli.

Languages: PL/SQL. PERL. UNIX/Linux shells.

Storage: AWS S3 Cloud, HP - 3PAR, Hitachi-USP, IBM DS4000/8000, 9000.

Network: AWS Rte. 53 Cloud. Brocade VDX, Cisco 9000, ESCON, FICON, FDDISAN, Switched Fabric DNS, DHCP, ICMP, NFS, TCP/UDP.

BUSINESS SKILLS: Conference calls. Change Management. Technical Presentations. SOW/RFP process.Microsoft Office, Project. Google Docs, Sheets, Slides. Planview. SAP.

PROFESSIONAL EXPERIENCE:

IT INFRASTRUCTURE SPECIALIST

Confidential

Responsibilities:

• Provide technical support for client’s equipment in Oracle/Linux environment to resolve critical infrastructure incidents and problems
• Provide documentation on daily activities for technical support internally, vendors and service providers.
• Install required software updates as needed.
• Use vendor and open source tools for problem determination, configuration, and installs.

Confidential

Consultant

Responsibilities:

• Custom configuration for telematics system for client’s customer.
• Enable better driving behavior from client’s employees through monitoring and data feedback.
• Client track driver’s routes in near real time

Confidential

IT Consultant

Responsibilities:

• Feasibility study to determine cost effectiveness for equipment acquisition and employee .
• Inventory employee current skills to identify skill gaps
• Evaluate various means of acquisition.

Confidential

Technical Lead

Responsibilities:

• Survey Systems Engineers for current responsibilities, time allocation, skill levels.
• Developed FTE metrics for rate cards, and service catalogue for steady state and project tasks.
• Proposed new policy for patch management process for steady state.
• Evaluated IT vendor contracts and processes for new efficiencies.
• Analyzed MAM discovery tool results for accuracy for different configurations.
• Evaluated Sitescope monitoring tool for future scalability.
• Assessed UNIX vendor solutions for SAP clustering, virtualization and disaster recovery.
• Evaluated current vendor UNIX systems for Linux migrations. Assembled VIO server manual for support personnel.
• Interfaced with IT vendors for contracts, RFP’s, and roadmaps.

IT Instructor

Confidential

Responsibilities:

• Advised IT and business users in common data center policies and procedures.
• Instructed and tutored users on business software.
• Advised users on the best configuration for personal computing devices.
• Researched material for book on academic, corporate, and government public policy and their economic consequences.

Systems Engineer

Confidential

Responsibilities:

• Installed NMON, LPARmon performance tools, cfg2html data collector
• Researched and upgraded microcode for P-System, and research HMC imaging on laptop with third party vendor.
• Researched and configured remote printing for DELL and Zebra Bar Code printers.
• Responded to SAP basis requests for system resources and configuration.
• Researched HP-UX issues for Company Architecture team.
• Vendor liaison to IBM, HP, Akibia, HDS.
• Provide 24X7 infrastructure Level 3 support.

Confidential

IT Instructor

Responsibilities:

• IBM & HP UNIX Server Systems courses.

Systems Engineer

Confidential

Responsibilities:

• Provide technical consulting to Confidential Labs for new product deployment of Netra integration projects in OEM telco group.
• Aligned client’s processes from proprietary to COTS open systems to fit new business model.
• Aligned clients technical processes to meet Oracle OEM processes into one seamless process.
• Designed and implemented new plan for clients FMS implementation and technical support group.
• Improved architecture for mirroring and HA configurations.
• Assisted in compliance with DoD 5200.28 (Orange Book), Telcordia GR-815-CORE security standards.
• Researched and recommended KERBEROS Security.
• Evaluated configurations, recommended Oracle Jumpstart server for factory O/S installation process.
• Improved gold disk and patch management processes.
• Managed Hardware/Software defects escalations, recommended proactive processes at meetings and seminars for new SUN products and services.
• Coordinated independent activity for NEB’s 3 process.
• Participated and conducted weekly account meetings.
• Worked with account team to develop RFPs for Confidential RFPs.
• Gave technical presentations on Oracle products and services.

Confidential

Systems Consultant

Responsibilities:

• Enterprise SP2 frames running all high nodes in an AIX/PSSP/HACMP clustered environment for SSA disk storage and tape backup
• Stabilized system from unnecessary failovers.
• Performed all recommended enhancements to improve the RAS of complex.
• Researched and recommended changes and upgrades to improve the performance and capability of SP2 system.
• Technical consultant for an outside business unit for Oracle Enterprise E10K cluster implementation.
• Wrote technical documentation for operations for nightly backups.
• Gathered requirements and technical data for disaster recovery plans for Sungard.
• Represented UNIX group at change management meetings.
• Provide 24X7 infrastructure Level 3 support.

Confidential

Systems Engineer

Responsibilities:

• Provided consulting and UNIX administration enterprise server in data center environment.
• Planned and implemented hardware and software for IBM P-System and SUN SMP servers.
• Implemented infrastructure for data warehousing project using ESCON for data mart to MF connectivity.
• Performed AIX kernel and network tuning to optimize Informatica ETL tool and IBM UDB for maximum throughput of the P Series and MF systems.
• Improved tape backup operation process.
• Trained company employees in UNIX server administration.
• Supported nightly backup systems using IBM Tivoli sysback, Legato Networker, and StorageTek acsls.
• Supported Oracle Financials and Planview systems.
• Gathered requirements and technical data for disaster recovery plans.
• Represented all UNIX operation at weekly change management meeting.

Confidential

IT Administrator

Responsibilities:

• Provided HP-UX administration for desktop and enterprise servers for operations research group.
• Installed desktop and server systems for the department.
• Restored crashed systems, setup backups for workgroups; prepare systems for HP Openview installation.
• Provided network troubleshooting for NOC. Maintain Windows NT systems.