Technical Specialist Resume

SUMMARY:

Seeking assignments with reputed organization recognizing my true potential and providing sufficient avenues for professional growth nurturing technical skills and competencies
Dynamic and result oriented IT Professional with 9+ year of experience in planning, design, installation and configuration of IT networks, technical support, maintenance and troubleshooting, network user management and facilities management on multiple platforms.
Extensive exposure of handling administration, installation, and support of client/server hardware, software, peripherals, and networked systems for Microsoft Windows operating systems.
A systematic, organized, hardworking and dedicated team player with an analytical bent of mind, determined to be a part of a growth - oriented organization.
Excellent time management skills with proven ability to work accurately and quickly prioritize, coordinate and consolidate tasks, whilst simultaneously managing the diverse range of function from multiple sources.

CORE COMPETENCIES:

To monitor enterprise server, applications, network and storage devices using Solarwinds monitoring tool.

TECHNICAL COMPETENCIES:

Operating System: Windows10/Ubuntu

Windows Servers: 2003/2008/2012

Route Protocols: RIP,OSPF,EIGRP,BGP

Switch Protocols: Monitoring Tool:

Cloud: SIEM

STP,VLAN,VTP: Solarwinds Orion

AWS: Splunk

WORK EXPERIENCE:

Confidential

Technical Specialist

Monitoring Tool: Solarwinds NPM, NCM, NTA, VNQM

Responsibilities:

Enhancement of Solarwinds monitoring, reporting and alerting with administration and support.

Confidential

Project Lead

Monitoring Tool: Solarwinds NPM, SAM, Tivoli Netcool OMNIbus; MIR3

Responsibilities:

Configuring monitoring, Setting up alerting and maintain SLA for a Fortune 500 company.
Solarwinds Implementation for network and firewall devices
To implement Solarwinds monitoring for network devices and working with team to ticket integration and performance metrics dashboard on Wipro's product.
Helping in HLD and creating LLD. Setting up complete Solarwinds infrastructure starting from hardware requirements and creating alert and fixing any issues.
Production support for Solarwinds suite of product along with other products and maintaining SLA.
To look after primarily the Solarwinds NPM and SAM with one primary and 18 additional pollers.
Maintaining the hardware health, resolving customer tickets, and functional enhancement as required.

Confidential

Senior Monitoring Administrator

Responsibilities:

To monitor Servers and Network assets of the organization in 18 worldwide location
Infrastructure comprises of Windows/Unix/VMware servers
MPLS/BGP/EIGRP is used for networking.
Solarwinds NPM, NCM, SAM,IPAM, UDT,NTA, Virtualization Manager, Storage Manager; IPSentry
Splunk, Syslog
Lansweeper

Confidential 2

Network Administrator

Responsibilities:

Confidential

Network Engineer

Responsibilities:

Installation of MPLS Routers Basic configuration(Cisco 7200) ( Phase 1)
Monitoring MPLS Routers Network, Sending Daily Link Reports and Alerts . (Phase 2)
Acceptance testing of CISCO routers. (Phase 3)
Configuration of Switches & Routers(CISCO)
Configuration of DNS and DHCP
Configuration of various routing and switching protocol (eigrp,rip,ospf,vtp,stp,vlan)
Configuration of access-list on router and switches
Troubleshooting LAN and WAN related issues
Liaison with vendors for site provisioning for the Network operation centre.

Confidential

Network Engineer

Responsibilities: