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Lte Ran Support Engineer Resume

Irving, TX

SUMMARY:

Dynamic, efficient and accomplished telecommunication engineer with extensive knowledge and experience in GSM, UMTS, CDMA, LTE troubleshooting, Installation and Project Management. Seeking a position as a Communication Engineer where my skills and proficiency will be utilized.

TECHNICAL SKILLS:

Confidential - NSP / SAM 5620, Wireless Provisioning system WPS 9952, NetAct, BTSSM (BTS site Manager), Tool sever, NPC, L3DC, PNM Reality, Services, eDAT, Confidential Microwave software, 1.7 Confidential BTS software OMT35, MT37, OMT45, OMT47, Confidential BTS configuration software LR13.3 LR 14.3. HUAWEI Microwave software, ImanagerU2000 Weblct, ZTE Microwave software, Site master software to test VSWR, DTF VAWR, Drive test program TEMS investigation, Pass-loss program and Microsoft Office suite. TCP/IP and UDP/IP protocols; Cisco Switches, Routers, and Oscilloscopes ALU - 7705 SAR, 7750 SR, 7750 MG, 9926 eNodeB, 9471 MME 9926, NRS1 and CCNA concepts, and routing protocols (OSPF, ISIS, BGP, MPLS), signaling protocols (RSVP, LDP), VPLS, VLL, VPRN, and MLPPP Mat lab, C/C++, Bascal, Linux, Unix, SQL, Tableau.

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

LTE RAN Support Engineer

Responsibilities:

  • Perform eNB/ AirScale SW upgrade and support AirScale Feature testing
  • Involved in Linux servers and Windows OS installation, configuration, Software upgrade, applying Linux patches, and Troubleshooting in Confidential CST Lab, Confidential WestLake Lab and customer network.
  • Support Confidential wireless PCMD Project servers (NPCs, Toolservers, L3DCs, Confidential Switches)/OMS/BTS Meditator Linux OS installation, configuration, integration and Software upgrade.
  • Support Linux scripting and patches installing in Confidential wireless, configure and maintained and create/ manage multiple users and client assistance. create Automation scripts using Python.to support NPC, OMS and BTSMED installation and SW upgrade.
  • Create configuration and executable scripts using python to support Confidential FSA operation.
  • Troubleshoot AirScale FSM4 KPI’s degradation and brake fix issue.
  • Perform LTE OMS upgrade in CTX and New market markets and troubleshoot OMS issues.
  • Collect eNB logs (Emil, TTI, Syslog, PCMD Wireshark, snapshots and commissioning files for troubleshooting purpose and R&D support.
  • Expert in using WPS 9952 (Wireless Provisioning system) to create GPL Work order and different Work order as required by Confidential R&D
  • Support AirScale integration activities and remote support filed techs on site.
  • Support Massive MIMO project drive team in Austin market.
  • Support Confidential 4G/ 5G LAB PCMD/ AirScale project for Confidential network nationwide.
  • Support Confidential hardware platform installation / configuration / testing for OMS/NPC/Tool server in HPC7 BL460 Gen9 in Confidential 5G LAB.
  • Support Confidential hardware platform PCMD OS installation / configuration/ testing for L3DC/Load Balancer/ NPC/ Tool Server/ OMS in HPE DL380 Gen9. In Confidential 5G LAB
  • Perform integration/ software upgrade for PCMD component L3DC/ OMS/ NPC /Tool Server /Load Balancer/ 7210 TOR (Top of Rack Switch)
  • Support HPE- DL380 L3DC Application Emil, Wireshark, Megaplexer, MegaGUI and NFM-p Manager and perform Harding script on server.
  • Participate in creation/ update customer ( Confidential Wireless Network) MOP for L3DC /OMS /NPC/ Load Balancer / Tool server.
  • Experience with NetAct, Site Manager, SAM 5620, WPS, NPO

Confidential, Frisco, TX

LTE RAN support Engineer

Responsibilities:

  • Support ATT Network 2nd carrier add, Dualband conversion, new eNBs integration and eNB software upgrade
  • Integrate the New eNB9926, MRO, MCO, and small sell DAS by Design/ creating WO and apply WO on SAM 5620.
  • Support Confidential performance team by modify/ change LTE parameters in different markets by creating WOs with desire changes and implement/ activate these WOs on ALU 5620 SAM
  • Experience with Siterra Telecom management software.

Confidential, Salt lake, UT

LTE RAN Integration Engineer

Responsibilities:

  • Support ATT Network carrier add, 1C/2C/3C/4C Dualband conversion, new eNBs integration and eNB software upgrade.
  • Support Field Tech with E911 testing
  • Support field eCCM upgrade to eCCM2.

Confidential, Naperville, IL

LTE Performance Engineer

Responsibilities:

  • Generate/ analysis Confidential No-Harm Report after Harvesting and No-Harm Report after 2nd carrier for different markets and troubleshoot CDR (Connection Drop Rate), CFR (Connection Fail Rate) and DL Throughput issues using ALU 5620 SAM GUI and ALU NPO and Tableau.
  • Perform day-to-day performance monitoring, analysis & management and resolve Top offender sites to retain KPIs degradation to baseline or better.
  • Generate and monitor KPI Trends for Drop call rate, Total block rate, number of attempts, SSHO Fail rate, access failure rate, DL/UL Throughput failure.
  • Analysis and Monitoring different Confidential ’s markets database by polling the database using ALU NPO and analysis the database using SQL and Tableau
  • Analysis / troubleshoot Confidential ’s KPI Trends for Drop call rate, Total block rate, number of attempts, SSHO Fail rate, access failure rate, DL/UL Throughput failure database using tableau

Confidential, Naperville, IL

LTE RAN Design/ Integration support Engineer

Responsibilities:

  • Provided Remote technical support/ troubleshooting for Confidential Wireless new integrated eNBs, Small cell, MCO, MRO, 7705 SR, 7750 SAR and eNB OAM IP conversion from IPV4 to IPV6.
  • Worked with VZW’s switch tech/ field tech to support the 2nd carrier add, Dualband conversion, new eNBs integration and eNB software upgrade.
  • Provide remote technical Support for VZW’s eNB upgrade, eCCM upgrade from eCCM-U to eCCM2, and RRH’s/ TRDU’s conversion in the Maintenance Window.
  • Depth knowledge of 7750 and 7705 routing protocols (OSPF, ISIS, BGP, MPLS), signaling protocols (RSVP, LDP), VPLS, VLL, VPRN, and MLPPP.
  • Troubleshooting experience using CLI command line and secureCRT.
  • Efficient use of Microsoft VISIO as technical documentation and presentation tools.
  • Upgrading and backups of ALU/ Cisco router configuration files.
  • Customer facing skills, participate in customer calls, and experience teaming with other ALU service delivery teams.
  • Experience with Remedy ticketing system.

Confidential, Naperville, IL

LTE RAN support Engineer

Responsibilities:

  • Support Confidential & Confidential performance team by modify/ change LTE parameters in different markets by creating WOs with desire changes and implement/ activate these WOs on ALU 5620 SAM
  • Provide support for Confidential & Confidential UMTS network creates/ Design SIB19 Updates, Neighbor adds, Parameter updates including Cell Radius database WOs using 9952 WPS and activate these WOs on ALU 9353 WMS server
  • Support for Confidential & Confidential UMTS Network by providing Daily Snapshots, Site Lock/Unlock,, Troubleshooting OCNS Work Orders during maintenance window using 9952 WPS and ALU WMS
  • Support and troubleshoot Confidential & Confidential LTE RAN Network 9926 eNodeBs and modify/ restore the eNB database using WPS and PNM reality server.

Confidential, Naperville, IL

RAN/ EPC Core Support Engineer

Responsibilities:

  • Worked as LTE Tier3 support engineer. Provide technical support for Confidential Network Vision Project, in Troubleshoot/ Analysis/ Resolve LTE break/fix tickets opened by the customer.
  • Provide Support for Confidential ’s LTE ePC Core Network for the 9741 MME, ALU 7750 Serving Gateways, 7750 PDN Gateways,, HSS, PCRF and 4G LTE interfaces (S1-MME, S1-U, S5, S6a, S6b, S10, S11, S2a, SGi, Gx, Rx, GY)
  • Provide customer with the needed support an expertise for all MME operations, Handel customer escalations in case of NW faults.
  • Support the 9741MME, 7750 PGW and SGW integration and software upgrade activities.
  • Understand the interaction between packet core and all other nodes/technologies in the customer NW such as SGW, PGW, PCERF, EndBs, 3G MSC, SGSN.
  • Wireshark traces collection and analysis and Call flow analysis.
  • Provide 24/7 tier 3 technical support for Confidential network by resloving tier 3 Ticket opened by Confidential NOC Tier1 & Tier 2 engineer2.
  • Provide needed MME documentation and MOP to assist LTE Engineering with capacity planning and integration guidance
  • Troubleshooting of complex Cisco LAN/WAN infrastructure, including routing protocols EIGRP, OSPF & BGP.
  • Experience on layer 3 routing and layer 2 switching.
  • Efficient use of Microsoft VISIO as technical documentation and presentation tools.
  • Provide needed MME documentation
  • Experience with Remedy ticketing system
  • Provide needed MME documentation.

Confidential, Overland Park, KS

RF Engineer

Responsibilities:

  • Using Maps and Trips to assigned Site for Drive testers, coordinate/ lead the customer call between Confidential ’s / Confidential ’s Engineers and Glow Network drive test team, collect/ analyze the data provided by the DT team and submit the result to Confidential ’s/ Confidential ’s PM.
  • Team coordinator in Confidential KC 9-1-1 Project, testing 9-1-1 call performance in Lenexa1, Lenexa2 and Independence in Kansas after site Rehome.
  • Using Maps and Trips to assigned Site for Drive testers, coordinate/ lead the customer call between Confidential Engineers and Glow Network drive test team. collect/ analysis the database provided by the DT team and submit the result to Confidential ’s/ Confidential ’s PM.
  • Team coordinator in Confidential ALT2 9-1-1 Project, testing 9-1-1 call performance in Mississippi, and Louisiana markets after site Rehome. Using Maps and Trips to assigned Site for Drive testers, coordinate/ lead the customer call between Confidential ’s / Confidential ’s Engineers and Glow Network drive test team
  • Analysis the database using provided by the DT team using Actix and submit the result to Confidential ’s/ Confidential ’s PM.
  • Work as field Drive testers Engineer in Confidential Border Testing project in Kansas City, Test Confidential Network Handover between Confidential BSC’s (RBS’s) Borders and calculate the Hard Handover and the Soft Handover also test BTS’s Data Rate in downlink and uplink.

Confidential

Field Support Engineer

Responsibilities:

  • Work as field team leader engineer in installing new sites equipments antenna’s & microwaves & outdoor Huawei BTS &hybrid power system & rectifier & batteries &ATS& performs the transmission of E1 cross connection from BSC to new BTS and make sure the BTS performance VSWR, DTF VSWR and alarms by check up with NOC & BSS engineers Confidential Huawei Zain Sudan project in west Sudan .
  • Troubleshooting of complex LAN/WAN infrastructure, including routing protocols EIGRP, OSPF & BGP. execution of GSM network for MTN Sudan by installing Confidential 2G( 1800&900 MHZ) BTS & Confidential BTS GSM & UMTS by download the BTS software & connect the E1 transmission to the new BTS and check the performance of the new BTS in Khartoum Sudan.
  • Upgrade and execution of ZAIN Sudan by installing ERICSSION BTSs 2G &3G and make sure of the performance also installing Confidential Microwaves in Khartoum Sudan.
  • Work in MTN project swapping of the transmission and BTS s to ZTE materials and modernization of these sites.
  • Team leader in Huawei ZAIN Sudan Site Survey project to swap the ZAIN transmission all of Sudan to huawei transmission (Microwaves).
  • Work in installing ZTE BSC in Madani and swap the transmission to ZTE Microwave & swap the transmission (E1) from Confidential microwaves to ZTE Microwaves ……etc.
  • Team leader in swapping the MTN Sudan in the west Sudan network backbone (Repeaters) transmission from Ericssion to Huawei transmission & swapping the E1 to the other sites.
  • Re-designed sites which involved changing antenna tilts, azimuth and sector orientation
  • Gained Solid experience in both 3G technologies (GSM and CDMA) and basic knowledge 4G.

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