Help Sk Support Resume Profile
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Experience
Confidential
- Installing and Configuring Applications
- Administering USMT Scan/Load State
- Imaging Windows 7 Computers
- Windows 7 Migration Technician
- Providing Remote Assistance to Users
- Troubleshooting User Incidents
- Use of Active Directory to manage technician accounts
Confidential
IT Help Desk Support
- Assistance with hardware/software incidents
- Providing Remote Support
- Installation of Hardware or Software
Confidential
Computer Lab Assistant
- Tutoring Students in Microsoft Office 2010
- Basic Maintenance of Computers and Printer
- Use of Active Directory to reset user passwords and create accounts
- Troubleshooting web application issues
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