PROFILE:

• Responsive, Professional, solutions - driven Windows Cloud, Sr. Infrastructure and Sr. Systems Engineer, with broad IT expertise, including 20+ years providing comprehensive Tier 3 support and managing secure, high-availability Windows 2008 R 2/2012/2016/2019 R2 environments, for domestic and offshore operations.
• Cloud technology support of Confidential 365 performing migrations and support for organizations of all sizes, utilizing Azure AAD Connect.
• Extensive background maintaining private, classified, and unclassified DoD networks supporting 100,000+ users.
• Act as a Central resource for various government and private sector organizations.
• Consensus builder/team player who works with Project Managers, technical teams and vendors to effectively prioritize activities and achieve defined objectives
• Proficient at quickly mastering and applying new technologies to the strategic benefit of any organization
• Enthusiastically approach all support issues with patience, flexibility, a sense of urgency and a soothing desk-side manner
• Exceptional ability to complete mission-critical projects on schedule, despite intense pressure and aggressive timelines

SKILL:

Cloud: Confidential 365 (formerly Office 365) - Migration, Support, IAM (Identity Access Management), Azure Active Directory Connect, Exchange Online, Exchange Online Protection (EOP), OneDrive, Skype for Business, SharePoint Online

Platforms: Active Directory, Azure, Azure (AVS) VMware Solution, Windows Server 2019, 2016 R2, 2012 R2, 2008 R2, Windows 7/8.1/10, MS DFS-R, LDAP, RDP/RDS, WSUS, MS Hyper-V, VMWare vSphere 6.0, AD DS, ADFS, IIS 7, IIS 8, HSPD-12

Network: TCP/IP, DHCP, DNS, Active Directory, GPO/Preferences, RAID, EMC SAN, NAS, Cisco Switches, Routers, HP Switches, IoT (Internet of Things)

Hardware: VMware vSphere 6.0, Confidential Hyper-V, Dell PowerEdge Servers 2950/28xx/26xx/66xx/6850, Gateway 7400R/7450R Servers, HP Proliant Series (6400R, DL580, DL380)

Software: Office 2016/2013/2010 , FTOP, LogMeIn, Patchlink, Navisphere, ADMT, Quest/Dell Migration Manager 7.5, TrueCrypt, VDI, Active Client 6.1, VMWare vSphere Client 6.0, Light VMI Client and Virtual Center (2.5.0), Confidential AD RaaS/AD Assessment

EXPERIENCE:

Confidential, Charlotte, NC

Server Engineering Team Consultant

Responsibilities:

• Develop new PKI runbook for consolidating the Root CA of nine forests into one central Root CA server, including recently acquired companies. Collaborated on design, implementation, and documentation of the new PKI environment with other teams
• Install and configure new VMware virtual servers for Root CA, Issuing, and web servers utilizing Windows Server 2016 Standard, and Windows Server 2019. Install and configure Standalone CA to serve as the Root CA for multiple forest, as opposed to one Root CA per forest which includes minting a new Root CA Certificate for each forest, and deploy cert to issuing CA’s in each forest
• Install and configure a Windows 2016/2019 Standard Web Server CRL/CDP hosting
• Plan and design a Confidential OCSP (Online Certificate Status Protocol) server implementation, with load balancing to perform certificate status checks which is a recommended best practice, performance wise, in high demand certificate environments
• Successfully deployed new certs for two AD Forests to all users and endpoints
• Configure group policy for auto-enrollment and deployment of certificates

Confidential, Charlotte, NC

Sr. Active Directory Engineer

Responsibilities:

• Managed 12 Domains, 5700 Users, 44 Domain Controllers, 10 DNS, and DHCP Servers
• Managed AD environment using RSAT, and other native tools, AD Assessment, AD Replication Status Tool, Azure, Office 365, and Windows SysInternals tools
• Supported MS tools (SCCM 2010, DNS, networking, and storage), utilize VMWare 6.x in a fully virtual environment, including domain controllers
• Utilized Windows PowerShell and Sapien PowerShell 2019, scripting tasks, as well as automation, created scripts for daily, weekly, and monthly scheduled task, from scanning AD for expired accounts, verifying users and computers were in the proper groups and OU’s, exporting data for logic processing, manipulating and importing data, performing monitoring and auditing of data
• Proactively monitored Windows and other related system technology assets to provide stable & dependable environment. Provide trend analysis, support projects, architecture, and operations using Solarwinds, and Netwrix
• Documented and updated the Active Directory Runbook, this was a key task, in addition to creating KB articles for the knowledge base
• Managed and troubleshot Windows web servers, and services, using IIS 6,7,8 on 2003/2008/2012 Web servers
• Utilized Azure to mimic production environment and created a test cloud environment in preparation for migrating to the Cloud

Confidential, Charlotte, NC

Active Directory Specialist

Responsibilities:

• Managing the merged environment of two companies, including researching Active Directory groups associated with applications and documenting results.
• Knowledge of different AD group types is essential (Domain Local, Global, and Universal).
• Requires knowledge and experience working with Active Directory 2008, 2008 R2, and 2012 R2.
• Utilized LDP and AdsiEdit to manipulate Active Directory objects, and the environment.
• Strong analytical skills and attention to detail were essential, knowledge of MS Office 2010, especially Excel (pivot tables, vlookup, sorting and filtering, and data scrubbing). Organizational, interpersonal, and strong verbal and written communication skills were critical.
• Client was in the discovery stages of considering migrating to Office 365, client stated my experience in this area would be pertinent and necessary upon migrating to Office 365.

Confidential, Charlotte, NC

Office 365 FastTrack/Onboarding and Migration Engineer

Responsibilities:

• Onboarding and Migration includes assessing the customers’ environment through questionnaire assessment, and tools such as HRC (Health Readiness Check), and idfix.
• Utilize Powershell to manage Office 365, create scripts, day to day administration, installation, modification, and configuration of Cloud applications
• Assist customers with Cloud technologies such as AADC, AADP, and AD FS
• Support all Office 365 workloads including Exchange Online, EOP, OfficeProPlus, OneDrive for Business, Skype for Business, SharePoint, Yammer, MDM, MFA
• Instructed and directed customers with IAM/IdM tasks, with the creation, authorization, security, and authentication of Cloud accounts

Confidential, Charlotte, NC

Confidential Commercial Technical Services - Active Directory Support Engineer

Responsibilities:

• Continuously develop skills as an Active Directory Services Support Engineer and keep current on Confidential Technologies and advanced troubleshooting methodologies
• Demonstrated excellent customer and communication skills, both spoken and written, including technical writing, demonstrated high patience and tolerance
• Quickly and correctly assessed technical issues, developed solutions, and applied that solution in a manner that the customer could accept and understand
• Demonstrated analytical troubleshooting, problem solving skills, depth and breadth technical experience, and technical aptitude, including the ability to learn current technical skills in a Windows scenario/solution environment

Confidential, Glendale, AZ

Active Directory Infrastructure Engineer

Responsibilities:

• Performed all domain maintenance required during the migration of users from one Windows Server 2008 R2 domain to another. Performed OU creation, account creation, assisted with troubleshooting ADMT migration issues between source and target domains.
• Act as Active Directory/LDAP SME in all AD related issues: Active Directory Federation Services, Active Directory Domain Services, domain trust knowledge, and authentication

Confidential, Tempe, AZ

Active Directory Windows Consultant

Responsibilities:

• Leverage expertise on multiple concurrent, client/customer facing projects, including teaming for a top priority, enterprise-wide Active Directory migration, performing ‘in-place upgrades’ of 117 Domain Controllers and upgrading a Windows Server 2003 R2 environment to Windows Server 2008 R2, resulting in a more efficient, updated, computing environment.
• Prepared IFM SYSVOL data via NTDSUTIL IFM (Install from Media), encrypted data via TrueCrypt, copied to target server and decrypted data
• Deployed standard upgrade image via thumb drives to all sites globally
• Solely accountable for getting all DRACs (Dell Remote Access Cards) functional on all Domain Controllers scheduled to be either upgraded or decommissioned
• Supplied critical support, enabling migration team to successfully complete upgrade/migration of all 117 domain controllers to Windows Server 2008 R2
• Met numerous migration challenges, including maintaining zero user impact, creating and deploying a standard upgrade image utilizing MDT, lab testing images endlessly in a mock production environment, waiting as long as possible, to secure/encrypt SYSVOL data generated via IFM (Install from Media) to minimize replication time of new domain controller and coordinating with remote site contacts around the globe

Confidential, Reston, VA

Active Directory Subject Matter Expert

Responsibilities:

• Engaged as Active Directory specialist in NDS to Windows Server 2008 R2 migration, and aid in the desktop migration/modernization (XP to Windows 7) for 8000+ users. Collaborated with PM’s and desktop engineering team.
• Developed and improved Security Group Policies for the new desktop environment, utilizing CIS standards as a base
• Worked as part of platform engineering team to perform technical analysis and create requirements for upgrading from W2K3/NDS environment to W2K8 R2.
• Assisted NDS Server/Operations Leads in defining requirements for migrating LDAP applications from NDS to AD, including creating a new OU design
• Ensured completion of Phase 1 deliverables, by providing GPO/Preferences configurations and analysis/testing of 20+ NDS to LDAP applications on time