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Production Control/technical Analyst Resume

Durham, NC

TECHNICAL SKILLS:

Hardware: EMC VNX/VMAX, EMC DLM, Oracle VSM/VLE and SL8500. PC desktops/laptops/tablets

Software:

Knowledge Systems: z/OS, MVS, Oracle, EMC, Confidential

Software: DFP, DFSMS, DFRMM, ISMF, CA - Vantage(SAMS), JCL & Mainframe

Utilities: ExLM, LCM, HSC/SMC, SMC, JES2, ISPF, TSO, VTAM, IOF, SDSF, AFOPER, NETVIEW, OMEGAMON, CA-1, CA-7, CA-11, OPCE/OPC/TWS, Zeke/Zebb, VPS, CA-ESP, Connect-Direct / NDM, FTP, CA-OPS/MVS, Cntl-M

PROFESSIONAL EXPERIENCE:

Confidential, Durham, NC

Production Control/Technical Analyst

Responsibilities:

  • Working in a large scale processing facility to provide job failure analysis and restart/rerun, leadership working with support staff to resolution.
  • As part of the Command Center, monitored, researched, resolved and coordinated all Mainframe processes.
  • Used OPC/TWS and Zeke Schedulers to process batch processes in the mainframe environment.
  • Also performed CICS circuit switches through automation.

Confidential, Durham, NC

Production Control/Technical Analyst

Responsibilities:

  • Provide job failure analysis and restart/rerun, leadership working with support staff to resolution.
  • As part of the Command Center, we monitored, researched, resolved and coordinated all Mainframe processes.
  • Used OPC and Zeke Scheduler to process batch processes in the mainframe environment.
  • Also performed CICS circuit switches through automation.

Confidential, Raleigh, NC

Technical Advisor

Responsibilities:

  • Technical Advisor for incoming technical calls to provide problem determination, resolution and case logging of Confidential products.

Confidential, Cary, NC

Lead Trainer, Mainframe

Responsibilities:

  • Coordinated and performed all the training (with assistance at times) for all the systems throughout all the clients.
  • Overall and especially including Mainframe systems ins and outs, to include logging in and moving through the screens.
  • This training was provided to all new incoming and existing levels 1, 1.5, 2 and 2.5 level representatives.

Confidential, NC

I. Confidential . System Administrator

Responsibilities:

  • Duties included desktop support, tablet support and other machinery to include “out of the box” configuration to end user deployment of said piece of equipment.
  • By that I mean this department did everything computer and system related.
  • This position was very similar to at least a 3rd level helpdesk position plus, extensive Windows knowledge was essential as systems were brought to my group and we had to diagnose and troubleshoot and repair the systems, sometimes having to re-image the machine.
  • The entire facility was a distributed environment, and it was the responsibility of the group to maintain that environment.

Confidential, NC

Production Associate

Responsibilities:

  • Assigned to the Server Configuration group, where the duties included but were not limited to assembly, installation, configuration, and testing.
  • This included thoroughly testing and installing in racks servers, before they were sent out to customers, placing multiple streams of data at one time on the drive, moving data on the drive, deleting data on the drive and completely erasing the drive.
  • This also included networking the systems.

Confidential, Raleigh, NC

Senior Consultant - Mainframe Storage Management

Responsibilities:

  • Provided storage management for applications development, quality assurance and production processing.
  • Managed VMAX and performed day to day jobs involving storage allocation using auto provisioning.
  • Daily tasks also included verifying/correcting Confidential (DFSMS) routines, ensuring Confidential was functioning normally and making any necessary changes, and running jobs (IDCAMS/JCL/SAS/DFDSS) to gather and provide statistical information to management.

Confidential, Wilson, NC

Production Control/ Technical Analyst

Responsibilities:

  • Provide job failure analysis and restart/rerun, leadership working with programmers and other areas to resolution.
  • As part of the Command Center, we monitored, researched and resolved and coordinated all Mainframe and Linux/Unix processes.
  • Heavily Windows based with thorough (directories, registry, san/lan) administration.
  • Used Ca-ESP Scheduler to process nightly batch processes in both mainframe and distributed environments

Confidential, Raleigh, NC

Technical Analyst

Responsibilities:

  • Responsible for all scheduling, of UNIX and Mainframe processes.
  • Also was responsible for performing verification of JCL to standards and movement of JCL from development to production environment via Change Control software (CA-ESP).
  • Provided job failure analysis and restart/reruns as needed. Guide and lead in design of scheduling for applications working with various business units.

Mainframe Automated Cartridge System ( Confidential ) Administrator

Confidential, Durham, NC

Responsibilities:

  • Provided technical analysis, design, development, implementation and support of operating system software and hardware for the Automated Cartridge Systems
  • Project Manager position, this was a start to finish of every project role.
  • Maintain Confidential operations

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