SUMMARY:

• Aircraft KC135 Technician and Crew - Chief/Tool Room Asst Mgr
• Aircraft Resume Available Upon request
• Seasoned Network/Systems Admin and Desktop support professional
• Active Directory Administration Microsoft and Azure
• Dell Product Suite Experience
• Zoom Conferencing
• Ca Site Minder Application With Dna Security
• Hyper V Administration
• Disa Stigs
• Ability To Travel
• Perform a variety of maintenance tasks on servers and data center hardware
• Audit Server Inventory
• Service Catalog Knowledge, CMDB
• Service Now Experience ITSM (Incidents, Problem, Change, Asset Management
• Avaya Phone Administration
• Support for desktop connection issues
• Maintain positive & effective relations with Company Associates and end users
• Firewall Administration
• Checkpoint Threat Cloud Monitoring. Malware, Phishing, Exploits Cyber Attacks
• Cisco Secure ACS Administration
• Cisco NAC Wireless 802.11X
• Network Management Tools (Solar Winds, Net Scout)
• Packet Capture Tools: Wire Shark
• Cisco 36xx, 37xx, 38xx, 4xxx, 9xxxx, ASR1x
• Cisco ASA
• Ipam / NetMRI
• LAN/WAN Routing Architecture and Protocols (OSPF, EIGRP, BGP etc.)
• TACACS Radius Administration
• Splunk Monitoring
• Putty Configuration and Use
• Centrify Secure Remote Access
• Power Shell Administration and Scripting
• Monitor and react to alerts from various reporting software
• Sys Log Server Monitoring
• Microsoft Sql Server Administration
• Monitor and maintain local network resources
• Server disk space usage, Drive Quotas
• Daily operation of LAN / WAN related communication equipment
• Ips and Ids Monitoring
• Automotive Software and Business Experience
• Hollander Auto Parts Field Service Engineer
• Various Business Software Installation and Support, Automotive, Aviation and Brokerage, Office 365
• Microsoft Dynamics 365
• Local hardware, repairs, & additions to LAN / WAN
• Troubleshooting LAN / WAN problems at local site
• Remedy Ticketing Experience
• Maintaining Vendor Relationships
• Demonstrate the ability to diagnose customer application issues and provide quick and accurate solutions within a collaborative environment
• Supplier and Vendor Negotiations
• Pack, unpack, and test data center hardware
• Purchase Order Creation
• Logistics Handling
• Schematic Reading and Interpretation
• Cisco Switch and checkpoint and Sonic Wall Administration
• Cisco Asa and Cisco Pix administration
• Maintain and update network diagrams and documentation (Visio)
• Pki Administration
• Domain Setup and Configuration
• Backups with Net Backup
• Perform installation break-fix activities providing installation warranty support.
• Deliver business critical projects and maintain high service levels
• Conscientious and flexible employee who will work evenings and overtime as requested
• Excellent with multitasks and meeting tight deadlines
• Follow MSDS and Safety Regulations, Tech Data
• TC Max Tool Room Inventory Administration
• Wireless Installation Setup and Configuration
• Windows 7 and windows 10 Migration between 15000 and 20000
• Healthcare background in medicine and It.
• Quality Assurance Work

TECHNICAL KNOWLEDGE AND EXPERTISE:

OS/Environments: Windows XP, Windows 7, Windows 10, Server 2008, Server 2012, Linux Redhat, Ubuntu, Others, Netware

Software: MS Office 2010, 365, MS Visio, Exchange, Vmware ESXI/ Workstation/Server, Backup Exec, Vnc, Word Press, Epic

Network Troubleshooting Utilities: Wire Shark, Putty, Ping, Arp Speedtest.net, Trace route, Netstat, Wireshark,Ipconfig/Ifconfig

Ipconfig/Ifconfig, Net stat, Ns lookup, Subnet Calculator:

Hardware: PC’s, Servers, Hp, Dell, Motherboards, Hard Drives, SCSI, SATA, Backup solutions, Memory, Peripherals, Expansion Cards

Networking: TCP/IP, IPX/SPX, VPN, DHCP, DNS, FTP, CIDR, SUBNETTING, CISCO SWITCHING AND ROUTING, VLAN CREATION, SERVER NPS, IPAM/ Net MRI. LAN/WAN Routing Architecture and Protocols (OSPF, EIGRP, BGP etc.), Nexus

Network Cable Making: RJ45 Cable Making and Crimping

Database: Microsoft Sql and My Sql installation Configuration and Administration

Email: POP, SMTP, Exchange Server

Security: VPN, PPTP, BITLOCKER

Firewalls: Checkpoint, Dell Sonic Wall

Vmware: Esxi Server,VSphere, Vmware Workstation

PROFESSIONAL EMPLOYMENT HISTORY:

Aviation Tool Room Technician

Confidential, Selfridge, MI

Responsibilities:

• Parts ordering, Stocking and Upgrades to Tool room
• Flight line vehicle issue and monitoring and updating vehicle repair sheets.

Network Administration, Cisco Admin

Confidential, Selfridge, MI

Responsibilities:

• 40Hrs/Week Network Administration, Windows server 2008, 2012 Administration
• 70,000/Year Cisco Catalyst 3560, 3570 administration and configuration with Putty
• Cisco switch Backups with Putty
• Sql Server and My Sql Installation, Configuration and Management
• Centrify and Rdp For Remote Access and Administration
• Checkpoint and SonicWall Firewall Administration
• Ipam/NetMri
• Nexus/Aci
• Wireshark Packet Capture
• Mac Address Hardening, Ip Creation
• Vlan Creation, Vpn Tunnel
• CA Site Minder Application Security
• Data Center Administration and Engineering
• Network Troubleshooting, Ping, Nslookup, Tracert, Netstat, Ipconfig/Ifconfig,Subnet Calculator, Speedtest.net
• Network Security
• Azure Ad

Dealership Service Software Installer/Trainer

Confidential, Plymouth, MI

Responsibilities:

• 40Hrs/Week Installation of Super Service Auto Dealership maintenance and warranty software
• 52,000/Year Configuring the software and printers after installation throughout the Dealerships
• Training the users in each department on the use of the software for their department

IT Field Service Engineer

Confidential, Pontiac, MI

Responsibilities:

• Troubleshooting Servers Desktops, Laptops, Storage Units for Business
• 40,000/Year Order Parts as needed for service
• Data Center Administration Engineering
• Replacing Defective Parts on Hp and Dell and Various Other Makes

Desktop Support/It Field Service

Confidential, Detroit, MI

Responsibilities:

• Windows 7 and Windows 8 Support and Migrations between 15000 and 20000
• 40,000/Year Gathering users computers and scheduling times for migration
• User Data Backup and Migrations using USMT, and SCCM
• Pre Floor Support, before going to users after migration to new laptops
• Connecting with users after migrations, and fixing issues with hard - ware and software
• Email Setup and Configuration SMTP

ystems Admin/Network Engineer

Confidential, Selfridge, MI

Responsibilities:

• Aviation Information Technology, making maps, installing flight software, fixing software
• Fixing plotters, printing out flying maps, and adjusting flight coverage for maps
• Wintel Experience. Server 2008, Server 2012 Systems Administration
• Data Center, Network Ops Administration and Engineering
• Setting up domain controllers, active directory, backup domain controllers
• Group Policy Creation, password resets
• Ip Creation, Subnetting and Sop Creation.
• Network Administration, Checkpoint Firewall Administration
• Daily Usage of Active Directory for user acct creation, group policy creation

Desktop Support

Confidential, Dearborn, MI

Responsibilities:

• Remedy Ticketing System for It Tickets
• Data Center Administration and Engineering
• Checkpoint Firewall Administration
• Wireless Networking Installation and Configuration
• Windows 2008, 2012 Administration
• Active Directory Usage, Creating User Accounts, Account Deactivation or Deletion, Resetting
• Passwords, Group Policies
• Rsa Installation and Configuration
• Fixing user profiles

Systems Migration Engineer

Confidential, Birmingham, MI

Responsibilities:

• Hooked up a large size switch with numerous cables to hookup laptops desktops and servers
• Picked up computers according to users schedule to be migrated between 15 and 20000
• Hooked up desktops first and backed up all user data and programs and Migrated Their Data

Linux Cisco Upgrade/Tech Lead

Confidential, Farmington, MI

Responsibilities:

• Install new PC and Monitor which had windows 7 on it
• Remove windows 7 and reload with Linux Operating System
• Connect computer and check for connectivity, there was none from the LAN jack where the pc was
• Re - located the pc and Cisco switch close to the Sonic Wall box and ran a new LAN cable and was able to complete the installation and configuration of the reimage pc.