Supervisor - Network Operations Resume New York, NY - Hire IT People

PROFESSIONAL PROFILE:

Over 30 years of successful management and leadership experience in Telecommunications and Information Technology. A proven record of meeting and exceeding goals and objectives. Accustomed to achieving goals with limited resources and timeframes. Accomplished in the management of large projects and customer service.

KEY SKILLS INCLUDE:

Team Building & Leadership

Excellent Communication Skills

Technically Oriented

Project Management

Trunks Integrated Record Keeping System (TIRKS)

Microsoft Office Suite

EXPERIENCE:

Confidential, New York, NY

Supervisor - Network Operations

Responsibilities:

Manager for over 19 years holding multiple positions of increasing responsibility.
Most recent as a section manager overseeing a team of 25 associates responsible for the design (installation and maintenance) of all circuits service circuits installs and all network infrastructure).
Exceeded on time metric for the past 5 years.
Subject matter expert for all DS0 design issues for the entire Confidential footprint. Known as the Go-To person for design and installation/maintenance related issues.
Multiple times tasked with providing staff feedback about changes to applications and how to improve different software initiatives.
Developed material and curriculum for circuit design using the mainframe application.
Provided design support requiring coordination with engineering (Outside Plant & Interoffice Facilities) for all classes of service and platforms: Trunks, T1, T3, SONET, Ethernet, and Dark Fiber.
Integrated new equipment into design platforms reducing manual circuit designs. Known as the Go-To person for design related issues.
Created a network of contacts to expedite designs.
Project managed network facility recovery and modernization, large projects, and the day to day workload for the center.
Provided support to multiple E911 and SS7 projects providing greater diversity and network reliability including the creation of a new E911 center supporting the NYPD and FDNY.
Received recognition for multiple projects being completed on time and on budget: West Virginia Spin-off, California TIRKS conversion

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Supervisor - Network Operations Resume

New York, NY

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