Access Management Analyst Resume Bridgewater, NJ - Hire IT People

SUMMARY:

Results - oriented professional with 16+ years of experience and a proven knowledge of Active Directory/Systems administration, User Access Management, and End User Support/troubleshooting. Aiming to leverage my skills to successfully meet my next professional challenge.

SKILLS:

Microsoft Active Directory

ServiceNow, BMC Promise, Remedy

RSA SecurID

Windows XP, 7, 8, 10

Microsoft Outlook/Exchange

Windows Server 2003, 2008, 2012

PROFESSIONAL EXPERIENCE:

Access Management Analyst

Confidential, Bridgewater, NJ

Responsibilities:

Create new user/computer accounts & groups utilizing ADUC.
Manage over 100,000 objects in multiple AD domains globally.
Provision privileged access to servers and network file shares.
Manage the network account off boarding process.
Create/maintain email addresses/distribution lists in MS Exchange
Participate in SOX account audits and evidence gathering.
Utilize ServiceNow for ticket tracking purposes and day-to-day queue monitoring.
Implemented deployment and administration of RSA software tokens to help reduce budget costs.
Created training documentation for end users.

Operations Center Team Lead

Confidential, Bridgewater, NJ

Responsibilities:

Managed a team of ten staff members with 24-hour coverage.
Assisted Operations Center team on Severity 1 and 2 incidents.
Worked on preparing root cause analysis documents.
Performed Systems monitoring and management tasks using multiple monitoring tool-sets.
Created/modified documentation for team training.

Operations Center Analyst

Confidential, Bridgewater, NJ

Responsibilities:

Efficiently managed Severity 1 and 2 server/network issues.
Monitored internal/external company websites.
Utilized tool-sets to monitor servers, virus activity, and batch jobs.

Senior Service Desk Analyst

Confidential, Bridgewater, NJ

Responsibilities:

Performed 1st and 2nd level troubleshooting.
Utilized incident tracking systems for ticket documentation.
Primary trainer for new analysts and creation of knowledge articles.

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Access Management Analyst Resume

Bridgewater, NJ

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