Senior Sales Support/project Engineer Resume
Lutz, FL
SUMMARY:
- Successful wireless and systems engineer with demonstrated competency in producing results and increasing revenues.
- Experienced leader with broad exposure to systems and support solutions.
- Implementation manager for projects up to $5,000,000 in scope.
- IT Business partner consulting with C - level executives to increase business efficiencies through technological and organizational advances.
- VMware, Windows Server 2003\2008 \2012, Windows DOS through Windows 10.
- Microsoft Active Directory, MS Outlook, MS Exchange, MS Office.
- RIM Blackberry Server Admin, Vendor Management, Infrastructure cabling-CAT3\CAT6, Fiber Optics, Dell Desktop Hardware, HP Desktop Hardware, Cisco Meraki access point deployment.
- Lenovo Desktop Hardware, Wyse Thinclient, A\V Install and Repair, POS Systems, Nuclear and Infrared gauging, CCTV systems install and Admin, VOIP and Digital telephony Install and Admin, McAfee Virus Protection, Trend Virus Protection.
- Change Management, Project Managed New Construction, Help Desk and support for 1200 users.
- Integrator for Cellular and DAS OEM’s.
TECHNOLOGIES:
SWITCHES: CISCO CATALYST; MERAKI; NETGEAR; PROSAFE SERIES; TRENDNET; TP-LINK; BROCADE; PEPLINK.
ROUTERS: CISCO; NETGEAR; LINKSYS; CRADLEPOINT; SIERRA; PEPLINK.
SERVERS: DELL; IBM; HP.
THINCLIENTS: HP SERIES; WYSE SERIES.
PRINTERS/SCANNERS/PLOTTERS: ASUS; BROTHER; CANON; EPSON; HP; LEXMARK; SAVIN; XEROX.
TELEPHONE SYSTEMS: NORTEL BCM50 AND BCM400 PBX; M7000; T7000; 1140E VOIP; SHORETEL VOIP PBX; VOICE SWITCHES 220T1, 220E1, T1K, E1K.
PROFESSIONAL EXPERIENCE:
Confidential, Lutz, FL
Senior Sales Support/Project Engineer
Responsibilities:
- Supporting sales team with cellular modem/router, DAS applications and network design.
- Provision and test of Cradlepoint, Sierra, Peplink and Encore cellular routers.
- Working with clients to resolve issues with router and network failover solutions.
- Assisting first responders with wireless/wired networks.
- Integrating multiple router offerings for Branch, mobile, marine, M2M and IOT applications.
Confidential, MIAMI, FL
IT Infrastructure Specialist
Responsibilities:
- Administration and maintenance of cruise ship networks and systems.
- Maintain POS systems and attached printers.
- Administer and repair wireless/wired networks and attached systems.
- Assist passengers and crew with credentials and system access.
- Administration and maintenance of DAS and satellite systems.
Confidential, Louisville, CO
Deployment Project Manager
Responsibilities:
- Remotely coordinate, support and validate deployments of MVaaS service offerings.
- Work with sales and customers to develop the requirements and relationships for multi-site rollouts.
- Contract 3rd party vendors to perform field work and own all aspects of installations.
- Work with vendors to troubleshoot and resolve all issues with analytics and video offerings.
- Manage large multi-site rollouts of field deployments throughout the USA across multiple accounts.
Confidential, Denver, CO
Systems Specialist (Network Administrator)
Responsibilities:
- Project manager for expanding network in multiple cities.
- Administrated and maintained ShoreTel and Nortel phone systems.
- Administrator for Servers, terminal services, repair and software updates.
- Collaborated with staff at all levels to maximize efficiency and reduce business costs.
- Gifted communicator with proven experience of change management.
- Installation and commissioning of manufacturing systems.
- Created documentation and trained staff.
- Carried out site surveys and resolved existing infrastructure issues.
- Installed and managed POS and DAS systems,
- Designed and installed network infrastructure.
Confidential, Denver, CO
Systems / Network Engineer
Responsibilities:
- Inspection and testing of all products prior to shipping.
- Process mapping and efficiency study, reduced assembly time by 50%.
- Carried out site surveys prior to installation.
Confidential
Senior systems engineer
Responsibilities:
- Designed, installed and supported LANs and WANs in universities and hospitals.
- Project manager for internet solutions in all school districts of the republic of Ireland.
Confidential, Daytona, FL
Systems engineer
Responsibilities:
- Installed and supported POS systems.
- Installed and supported Ethernet and WIFI networks.
- Hired and managed help desk staff providing tiered support.
- Installed and supported instrumentation and control systems aboard merchant vessels.
- Marine engineer aboard UK merchant ships.
- Process control engineer in manufacturing environments providing design and support.
- Network field engineer for Barclays Bank.
- Training and development of multi-national engineers.
