Technical Contractor Resume
Scranton, PA
SUMMARY:
- Over 20 years of experience as an IT Professional, skilled in IBM iSeries RPG Software project development, coding, testing and implementation on the IBM AS400 (iSeries) Computer platform.
- Certified in PC Hardware and Software and Network troubleshooting, repair and maintenance in It Support
- Good knowledge of SQL
- Ability to Configure Operating Systems and Applications on PC s with Windows XP, Vista, Windows 7, Windows 8 and 10.
- Extensive knowledge of Computer Operations.
- Some HTML coding experience.
- Good knowledge with PC hardware and software maintenance.
- Project analysis and Feasibility Studies experience.
- Experience in the following business models: Banking, Retail, Wholesale, Financials, Education and Manufacturing, ERP and Record Keeping.
SKILL:
IT support Technician iSeries RPG Programmer/analyst developer
Help Desk and People skills
RPGII, RPGIII, RPGIV ILE, RPG Freeform, Control Language on AS400 (CLLE), Windows XP, Vista, Windows 7, Windows 8 and 10. PC IT and Networking skills
EXPERIENCE:
Confidential, Scranton, PA
Technical Contractor
Responsibilities:
- Accepted work from ExpressPro at Confidential and Confidential companies to fullfill a need for these firms for temporary work assignments.
- I was involved with Inventory analysis and at Confidential document scanning prep work.
Confidential, Rochester, NY
Print/Copy specialist
Responsibilities:
- On a daily basis, books and documents were printed for their teachers and administrative staff as they became necessary in that School environment.
- Job included maintenance of these printers for paper, ink and staplers and documenting administrative activities.
Pogrammer/Analyst
Confidential, Vestal, NY
Responsibilities:
- Support the company with JD Edwards migration from the iSeries (AS400) World to JD Edwards enterprise 9.2.
- Check with the third party vendor to make sure that the migration occurs flawlessly .
iSeries Programmer/Analyst, Tech support
Confidential, PA
Responsibilities:
- Support internal customers who have software issues with Cornell's Order Entry and GUI Integration for WebGen.
- Develop RPG ILE programs using the latest RPG programming language.
- Handle requests for program modifications
- Reconfigure Quotes and Offers for missing Order Line Items.
- Support and Trouble shoot iSeries's Frontier Order Entry system
- Communicate with Customers to maintain an excellent business relationship.
- Handle requests for new projects by internal Customers
Programmer/Analyst
Confidential, Monett, MO
Responsibilities:
- Assist Banks who have interface issues between the iSeries (AS400) and third party vendors with Image and Transactions downloads/uploads to the Integrated File System )
- Debug/Update/Develop RPG ILE Interface programs, Custom work requests, handle End of Day problems at various Data Centers.
- Configure new installs and yearly release upgrades for Company Software, communicate with Bank customers to maintain an excellent relationship.
- Handle requests from level I support team for help in resolving Reporting and Interface problems on an ongoing basis
PC Support Technician
Confidential, Dickson City, PA
Responsibilities:
- Assist Customers who have PC Hardware and Software issues and upgrades
- Configure PC, Laptops for optimal performance In Windows XP, Vista, Windows 7 and Windows 8
- Provide ongoing support to users resolving issues regarding Network and Security
- Provide ongoing Help Desk Support
Systems Analyst/Programmer
Confidential, PA
Responsibilities:
- Analyzing and Programming new modules for Confidential 's Manufacturing Software ERP LX and BPCS 6.4 on the AS400 computer platform.
- This was done using the RPG IV ILE and SQL Languages.
- Change and Update existing Modules to conform to specific needs for the various business areas such as Shop Floor processing and Financial Applications.
- Provider User Support for the daily use of the Software and Identify problems to be handled though the Help Desk when needed.
- Worked on MQ Series one on the IBM AS400 Series 1
- Key requirements included:
- Business Process Analysis & Development
- Application Design, Coding in RPG IV ILE and Implementation
- Project Management, Coordination and Facilitation.
- System Application Support
Enrollment Services Representative
Confidential, Camp Hill, PA
Responsibilities:
- Access Plus Enrollment Services for the Medical Assistance Program.
- Help Representatives with communication and technical issues on PC Hardware and Software
Application Development Senior Specialist
Confidential, Syracuse, NY
Responsibilities:
- Excellent knowledge of Government Record Keeping systems used on an AS400 computer using the RPGIII and RPGIV programming languages
- Designed and developed an Electronic Recordation System.
- Designed and developed Index reporting systems for various County Government.
- Designed and developed a Fee Entry System as part of the Record Keeping Application.
- Designed and developed numerous Conversion programs for new Confidential clients.
- Maintained a Home Office Network used to communicate With Syracuse Main Office through VPN
