IT Assistant Resume

SUMMARY:

To learn and pay full attention for research & development.
To be a valuable asset for organization through my knowledge and technical skills.

SKILLS:

Knowledge of GSM Architecture and Network.

Knowledge of Voice over IP.

Good working Experience of IT Support.

Good working Knowledge of Database (SQL).

Good Working Experience in MS Office.

Configure Switches VLAN (Virtual LANS).

Configure Routers

Static route

Dynamic route

RIP (Routing Information Protocol)

DNS (Domain Name System)

DHCP (Dynamic Host Configuration Protocol)

AD (Active Directory)

WORK EXPERIENCE:

IT Assistant

Confidential

Responsibilities:

To Maintain Company’s Computer Network (LAN, Wan) and provide IT support to the end user.
To Maintain Company’s CCTV System.
To Maintain Company’s Confidential System.

Confidential

Field Technical Support

Responsibilities:

To deploy new Broadband and IPTV Connection.
To rectify (resolve) the Broadband and IPTV fault.
To provide technical support to the customer at their premises.
To provide technical support to the customer on the phone call related to the broadband and iptv.
To provide assistance to the customer such as billing issues, temporary close etc. through CRM.

Assistant Network Administrator

Confidential

Responsibilities:

To maintain the university private network.
To maintain the computer labs hardware and software wise such as installation of the operating system as well as application software and troubleshooting the university private network as well as hardware and software issues.
To provide technical support to the students in the computer labs.
Social Book Marking and Article Submission Experience (Digital Marketing).