Relationship Manager Resume

OBJECTIVE:

International IT Consultant (South America, Central America and North America), Technical Support and Consultative Advice, Customer Service, Marketing, Business Development or Relationship Management (Fluent in Spanish and Portuguese as a native).

SUMMARY:

Strong communication skills as a team player, Decision making style that encourages and fosters participation
Knowledge of CRM software products to keep documented all activity with prospects and customers
New Business Driven - Pure Hunter Mentality/ Competitive Spirit and Fast learner/Longevity at past positions
Quota driven personality, Entrepreneurial spirit that enables to take advantages of opportunities overlooked by others.
Ability to influence, persuade and guide customers to remain loyal and thus increase account revenue
Past management successes- top manager, always meeting and exceeding goals, winning awards and contests.
Presentations and Demonstrations leading to awards in 2004, 2005, 2008, 2010, 2014 and 2015.
Strong and aggressive persuasive closing deals skills.

COMPUTER RELATED SKILLS:

Software Applications: SAP. Peoplesoft, HTML, Java, SQL, Thompson Financials and Salesforce, Microsoft Office Suite

Operating Systems: Windows and Linux

WORK EXPERIENCE:

Confidential

Relationship Manager

Responsibilities:

Assessing or supporting risk and control activities.
Experience in analyzing, creating and managing routine reports.
Advanced knowledge of Global IT processes and requirements.

Confidential

IT Consultant- BPO (Business Processes Outsourcing)

Responsibilities:

Operational Risk, and/or Audit experience.
Supervising a worldwide team to provide IT customer support to US clients.

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