Configuration Management Specialist Senior Resume

OBJECTIVE:

Software Configuration Management (CM) Analyst or CM Tools Administrator

PROFESSIONAL SUMMARY:

20+ years CM Analyst on several hardware platforms and operating systems. Admin for Serena SBM/TeamTrack/VM/Tracker/Builder, Websphere, Unix, Novell, SCCS, and CCC. UNIX and C language customer support. Software development using UNIX Scripts, Visual Basic, Visual C++, C, Pascal, and assembler. Unix, PVCS and C instructor. Experienced with Oracle, Sybase, ServiceCenter, Remedy, Dimensions, Access, SQL, Excel, Word, Power Point, Project, Crystal Reports, Lotus Notes, FoxPro, System Architect, DOS, Solaris, VAX VMS, Perkin Elmer, Confidential, Windows NT, XP, 2000, 7. Customer support. High school math teacher. Security Clearance: NAC.
Implemented electronic approval process in Serena PVCS Tracker to replace paper signatures for Enterprise Architecture Change Request/CCB process.
Wrote Visual Basic code to gather all PVCS Tracker user licenses from all user DBs into MS Access table.
Achieved 100% as CM manager in SEI CMM level 2 evaluation.
Developed procedures for change control, load builds, releases, and operations tasks; and automated the processes using Serena Business Manager (SBM), command files, and VB and Java scripts.

EMPLOYMENT SUMMARY:

Configuration Management Specialist Senior

Confidential

Responsibilities:

Serena SBM, and Version Manager (VM) administration, installation, build scripts, level 2 help desk support, and version upgrades.
Automated Operations and Information Assurance (IA) processes in SBM.

Configuration Management Specialist Senior

Confidential

Responsibilities:

Serena SBM, and Version Manager (VM) administration, installation, build scripts, level 2 help desk support, and version upgrades.
Automated Operations and Information Assurance (IA) processes in SBM.

CM Specialist

Confidential

Responsibilities:

Serena Tracker, TeamTrack, Mashups, SBM, and VM administration, installation, build scripts, level 2 help desk support, and version upgrades.
Moved Tracker projects to Serena Business Manager. Automated document review, code review, and Information Assurance Vulnerability Mgt (IAVM) processes.

TeamTrack Administrator

Confidential

Responsibilities:

Serena TeamTrack administration, installation, level 2 help desk support, and version upgrades.

Release Management Engineer

Confidential

Responsibilities:

Serena TeamTrack, and VM administration, installation, level 2 help desk support, and version upgrades.
Built web site modules using Websphere. Implemented integration of IDE’s Rational Application Developer (RAD) and Eclipse with PVCS VM and TeamTrack.

PVCS Administrator

Confidential

Responsibilities:

PVCS Tracker, Builder, and VM administration, installation, level 2 help desk support, and version upgrades.
Facilitated document review process.
Wrote procedures for implementing PVCS Builder.

Data Repository Tools Lead

Confidential

Responsibilities:

Merant Tracker and VM administration, installation, level 2 help desk support, and version upgrades.
Monitored licenses for DOORS, and System Architect.
Assisted with processes and procedures documents and with Windows network administration including Active Directory.
Migrated Tracker projects to TeamTrack.

CM Engineer

Confidential

Responsibilities:

Attended SDLC review meetings with signature authority.
Helped establish division Change Control Board (CCB).
Produced CM metrics and project cost estimates.

CM Lead

Confidential

Responsibilities:

Installed, configured, administered, and did training for CM processes, procedures, and PVCS Tracker, Version Manager (VM) and Configuration Builder for development team of 30.
Established CCB.

Sr. Tools Administrator

Confidential

Responsibilities:

PVCS Tracker and VM administration, installation, level 2 help desk support, reporting, and testing for upgrades.
Taught classes for PVCS tools.

CM Tools Task Leader

Confidential

Responsibilities:

Supervised two employees. PVCS Tracker and VM administration, installation and upgrades.
Converted Access databases to Oracle.
Taught classes for PVCS tools.

CM Tools Development Analyst

Confidential

Responsibilities:

Developed, maintained and administered Unix shell scripts, PVCS Version Manager and Remedy tools on SUN and PC networks.

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