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Helpdesk Agent Resume

5.00/5 (Submit Your Rating)

Norwood, OH

SUMMARY:

  • As a Second - year student, I’m still exploring my options for my career.
  • My career path is Information Technology Cyber-Security.
  • I picked this career mainly because of my experience with Technology and Networking.
  • I’ve always been skilled with computers.
  • I worked with them 7th grade and continued to work with them my senior year of high school.
  • I decided to take the skills I already had from high School and utilize them in college.

TECHNICAL SKILLS:

  • Cisco networking
  • Auto-cad experience
  • HTML, XML, Java, Pseudocode, SQL, Python, Some C++, Networking
  • Working fast and efficiently
  • Working with many computers
  • Working with other people security protocols on Windows

PROFESSIONAL EXPERIENCE:

HelpDesk Agent

Confidential

Responsibilities:

  • IT HelpDesk for several Businesses.
  • Help customers and employers with computer related issues.

Data Intern

Confidential, Norwood, OH

Responsibilities:

  • Data Intern for Confidential, Confidential Company that helps cities around the United States with Confidential Organizations. We built a central city website, then gathered information/research Confidential, and put them all on the website. Sections being made for specific Confidential, like food pantry, animal shelters, and more.
  • Working with Confidential also works on the back end of the website. Fixing bugs and glitches on the technical end. HTML, Database, Security measures.

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