Helpdesk Agent Resume
5.00/5 (Submit Your Rating)
Norwood, OH
SUMMARY:
- As a Second - year student, I’m still exploring my options for my career.
- My career path is Information Technology Cyber-Security.
- I picked this career mainly because of my experience with Technology and Networking.
- I’ve always been skilled with computers.
- I worked with them 7th grade and continued to work with them my senior year of high school.
- I decided to take the skills I already had from high School and utilize them in college.
TECHNICAL SKILLS:
- Cisco networking
- Auto-cad experience
- HTML, XML, Java, Pseudocode, SQL, Python, Some C++, Networking
- Working fast and efficiently
- Working with many computers
- Working with other people security protocols on Windows
PROFESSIONAL EXPERIENCE:
HelpDesk Agent
Confidential
Responsibilities:
- IT HelpDesk for several Businesses.
- Help customers and employers with computer related issues.
Data Intern
Confidential, Norwood, OH
Responsibilities:
- Data Intern for Confidential, Confidential Company that helps cities around the United States with Confidential Organizations. We built a central city website, then gathered information/research Confidential, and put them all on the website. Sections being made for specific Confidential, like food pantry, animal shelters, and more.
- Working with Confidential also works on the back end of the website. Fixing bugs and glitches on the technical end. HTML, Database, Security measures.
