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Help Desk And Support Resume Profile

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NJ

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Objective

I would like obtain a position as a Help Desk Engineer I have knowledge of how to administer all rack and standalone HP and Dell servers and how to handle the day-to-day administration of a Windows server environment and the health of the network environment and can dedicate attention to the maintenance and daily tasks needed to maintain a network. I have knowledge of the following

  • How to maintain new Windows servers
  • Technical Skills
  • Troubleshoot computers wireless networks for family and friends.
  • Windows Server 2008 Create Group Policy for Active Directory
  • Networking
  • Approximately 100 hours of configuring routers and switches CCNA Level using the live racks at howtonetwork.net and approximately 100 hours using the CCNP racks at howtonetwork.net
  • Install Windows XP Professional configure network protocols
  • Windows XP Disk management
  • Install Windows 2003 Server creating and administering user and group accounts
  • Install configure and administer Microsoft Office.
  • Operating Systems
  • Windows XP Professional Windows 2003 Server Windows 95/98 MS-DOS
  • Applications
  • Microsoft Office
  • Knowledge of RAID 1 3 5. I

Experience

Part time Experience

  • Built a LAN for MG Consults. 2003 Server and supported it part-time from 2003-2006
  • I have had 2 VOIP jobs.
  • 1 day at DISH network supporting a voip installation
  • Helping my friend set up VOIP in his office

Confidential

Duties Paralegal

  • Extensive use of Legalware to create letters and documents to send correspondence to clients doctors and lawyers. Legalware uses Wordperfect.
  • Electronic filing of Claim Petitions.
  • Operate HP printers Copy Machines Brother Fax Machine. Change the various toners on the copy machine printers and fax machine.
  • We now use Needles.
  • Scanning using a copy machine and a desktop scanner.

Confidential

Duties Data entry

  • Date entry of Workers Compensation files using PINS Personal Injury
  • Negligence System

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