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Resume

Pc, TechniciaN

SUMMARY

  • I am applying for a position with your corporation. In obtaining these certifications, I has accumulated experience accredited by CompTia in addition to my experience in dis field and the past 6 years of on - hands work. My activities has included PC deployments, migrations, installs, and rollouts. I has also served as Helpdesk Technician, Desktop Technician, and Systems Technician.
  • In perusing my resume you will see dat I has extensive experience working with computers and the ensuing tasks dat come with them. I am continuing my pursuit of knowledge and am looking for dat opportunity where my enthusiasm and drive can best serve a corporation in need of such skills. I bring maturity, confidence and a long-standing reputation of giving 100 percent in all dat I do.
  • My salary requirements are mid 40’s to 50k with the minimum being negotiable room for growth. I am confident dat if given the opportunity to interview with you, it will be clear dat I am the right person for the job. I TEMPthank you in advance for your kind consideration. References will be available upon request.

SKILLS

  • Helpdesk
  • Desktop support
  • Active Directory
  • PC Rollouts
  • POS installs
  • Familiarity
  • Cisco routers
  • Microsoft applications
  • OS upgrades and printer installs
  • Pulling Cat 5 cable / termination
  • Windows 7 Migration

PROFESSIONAL EXPERIENCE

PC Technician

Confidential

Responsibilities:

  • I was part of a group of techs installing new laptops in the dorms of the university.

Confidential

PC Technician/Lead

Responsibilities:

  • I was responsible for my team’s performing a move of user’s from one location to another. My responsibility included making sure computers were probably broken down, secured, and moved. The move included approximately 700 users.

Confidential, Suffolk, Va.

Refresh/Deployment Project

Responsibilities:

  • I performed a data migration from Windows XP to Windows 7

Confidential, Norfolk, VA

Refresh Technician

Responsibilities:

  • I refreshed old laptops of users and transferred them over to their new laptop which involved reimaging a new laptop, transferring old data from old to new, and assuring all information including desktop, favorites, my documents, etc. were intact.

Systems Technician

Confidential

Responsibilities:

  • I worked as a Systems Technician responsible for answering helpdesk calls for any and all issues regarding users. dis involved a complete workstation setup and/or something as simple as replacing a CD Drive. I installed programs, configured peripherals, imaged new drives, etc.

PC Technician

Confidential

Responsibilities:

  • I worked on a project dat entailed going to different locations and setting up VPN connections.

Helpdesk/PC Technician

Confidential

Responsibilities:

  • I worked as a helpdesk/desktop technician. I used Active Directory to reset passwords, and on occasions set up PC's for new employees. I also had the opportunity at times to assist in Network troubleshooting and load programs and applications for customers remotely.

Help Desk Agent

Confidential

Responsibilities:

  • I worked at a helpdesk for Confidential at the Norfolk Naval Base. I performed password resets, account activations for new users, log-in denials for current users who had inadvertently locked themselves out, as well as technical problems involving applications, equipment, and so on.
  • I used the Remedy Ticketing System as well as Tivoli.

PC Technician/Pre-Migration/PC Deployment

Confidential

Responsibilities:

  • I upgraded user’s computers. I took a ghost image of the old computer, and sent it to the server. I would then upgrade the computer from Windows 2000 to Windows XP. Afterwards I would pull the users image off of the server and put back on their computer with the new upgrade.

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