Deployment Support Engineer Resume Charlotte, NC - Hire IT People

PROFESSIONAL SUMMARY

Certified IT professional with a Bachelor of Arts in Computer Science from teh Confidential at Charlotte.
Skilled in Computer System Installations and Configurations, Microsoft 365, and Collaborative Leadership. earns to grow technical knowledge and contribute collected personal skills.
Keen to complement legacy operations by applying boundless creativity.

TECHNICAL SKILLS

Knowledgeable in Object Oriented Programming, Web Development, Agile Methodologies, Project Management, and Salesforce.
Excellent communication skills (written and verbal) with ability to connect with both technical and non - technical audiences.
Self-motivated, results-oriented, team-oriented.
Extensive problem solving and decision-making skills.
Comfortable with a rapidly changing environment.

RELATED EXPERIENCE

Deployment Support Engineer

Confidential - Charlotte, NC

Responsibilities:

Specialized in teh imaging, enterprise enrollment, and asset management process of 10000+ Chromebooks, desktops, and HP laptops used for virtual learning.
Accountable for setting up and configuring over 1000+ iPads for virtual learning, and maintaining multiple computer labs.
Collaborated with Charlotte Mecklenburg Schools IT team with teh installation, configuration, and deployment of new equipment throughout teh k-12 school district.
Sustained multiple instructional HP laptops by reimaging, renaming, and adding them to teh Active Directory and Azure AD.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Defined strategies and created a plan to achieve ambitious operational objectives.
Recognized by management for providing exceptional customer service.

Preceptor

Confidential, Charlotte, NC

Responsibilities:

Delivered and supervised preceptor development program.
Monitored student growth.
Coordinated activities for student engagement and served as a mentor for incoming students.
Encouraged student to connect with industry professional through networking events.
Worked with students to ensure comprehensive success.
Engaged in student academic advisement to support success of students on campus and beyond.
Helped students make optimal educational and career choices to maximize learning and long-term vocational benefits.