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Deployment Support Engineer Resume

Charlotte, NC

SUMMARY:

  • Certified IT professional wif a Bachelor of Arts in Computer Science from the Confidential at Charlotte.
  • Skilled in Computer System Installations and Configurations,
  • Microsoft 365, and Collaborative Leadership. Yearns to grow technical noledge and contribute collected personal skills.
  • Keen to complement legacy operations by applying boundless creativity.

TECHNICAL SKILLS:

  • Knowledgeable in Object Oriented Programming, Web Development, Agile Methodologies, Project Management, and Salesforce.
  • Excellent communication skills (written and verbal) wif ability to connect wif both technical and non - technical audiences.
  • Self-motivated, results-oriented, team-oriented.
  • Extensive problem solving and decision-making skills.
  • Comfortable wif a rapidly changing environment.

PROFESSIONAL EXPERIENCE:

Deployment Support Engineer

Confidential - Charlotte, NC

Responsibilities:

  • Specialized in the imaging, enterprise enrollment, and asset management process of 10000+ Chromebooks, desktops, and HP laptops used for virtual learning.
  • Accountable for setting up and configuring over 1000+ iPads for virtual learning, and maintaining multiple computer labs.
  • Collaborated wif Charlotte Mecklenburg Schools IT team wif the installation, configuration, and deployment of new equipment throughout the k-12 school district.
  • Sustained multiple instructional HP laptops by reimaging, renaming, and adding them to the Active Directory and Azure AD.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Defined strategies and created a plan to achieve ambitious operational objectives.
  • Recognized by management for providing exceptional customer service.

Preceptor

Confidential, Charlotte, NC

Responsibilities:

  • Delivered and supervised preceptor development program.
  • Monitored student growth.
  • Coordinated activities for student engagement and served as a mentor for incoming students.
  • Encouraged student to connect wif industry professional through networking events.
  • Worked wif students to ensure comprehensive success.
  • Engaged in student academic advisement to support success of students on campus and Confidential .
  • Helped students make optimal educational and career choices to maximize learning and long-term vocational benefits.

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