Deployment Support Engineer Resume Charlotte, NC - Hire IT People

SUMMARY:

Certified IT professional wif a Bachelor of Arts in Computer Science from the Confidential at Charlotte.
Skilled in Computer System Installations and Configurations,
Microsoft 365, and Collaborative Leadership. Yearns to grow technical noledge and contribute collected personal skills.
Keen to complement legacy operations by applying boundless creativity.

TECHNICAL SKILLS:

Knowledgeable in Object Oriented Programming, Web Development, Agile Methodologies, Project Management, and Salesforce.
Excellent communication skills (written and verbal) wif ability to connect wif both technical and non - technical audiences.
Self-motivated, results-oriented, team-oriented.
Extensive problem solving and decision-making skills.
Comfortable wif a rapidly changing environment.

PROFESSIONAL EXPERIENCE:

Deployment Support Engineer

Confidential - Charlotte, NC

Responsibilities:

Specialized in the imaging, enterprise enrollment, and asset management process of 10000+ Chromebooks, desktops, and HP laptops used for virtual learning.
Accountable for setting up and configuring over 1000+ iPads for virtual learning, and maintaining multiple computer labs.
Collaborated wif Charlotte Mecklenburg Schools IT team wif the installation, configuration, and deployment of new equipment throughout the k-12 school district.
Sustained multiple instructional HP laptops by reimaging, renaming, and adding them to the Active Directory and Azure AD.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Defined strategies and created a plan to achieve ambitious operational objectives.
Recognized by management for providing exceptional customer service.

Preceptor

Confidential, Charlotte, NC

Responsibilities:

Delivered and supervised preceptor development program.
Monitored student growth.
Coordinated activities for student engagement and served as a mentor for incoming students.
Encouraged student to connect wif industry professional through networking events.
Worked wif students to ensure comprehensive success.
Engaged in student academic advisement to support success of students on campus and Confidential .
Helped students make optimal educational and career choices to maximize learning and long-term vocational benefits.