IT Manager/Director Resume

TECHNICAL SKILLS:

Software: SQL. JDE, Office 365, J&M Software, SOTI Mobile Control Center, Staylinked, TDF CRM, Freshdesk, Teamviewer, Track IT, QuickBooks, ACT, BES Server, Citrix, TourDeForce CRM/BI, SX.e

Platforms: Windows XP, Windows Vista, Server 2000, Server 2008, Server 2012, Windows 7, Windows 8, Exchange Server, Remote Desktop Administrator, Cisco VPN, Windows 10, Server 2016

Hardware: HP laptops and smart client terminals, Dell Laptops and Desktops, Dell Servers, Motorola Handheld Scanners (MC9590), Motorola AP s, HP Switches, Toshiba Phone System, Mitel Phone System

PROFESSIONAL EXPERIENCE:

IT Manager/Director

Confidential

Responsibilities:

Procurement - Hardware, Software, Vendor Partners
Responsible for website re-work and teh project management
Project management and liaison for new website build- with ecommerce functionality
Hardware support and troubleshooting - Internal
End User Training
Responsible for IT staff and employee development
ERP Upgrade Manager - Infor SX.eNew Technology research Support and communicate to executive level leaders regarding new technology solutions. Phone System Administration (Mitel)
Vendor Relationship Coordinator

IT Support Specialist

Confidential

Responsibilities:

Help Desk Manager (Freshdesk Ticket Tracking)
Project lead on Handheld Scanner Implementation (warehouse) and TDF CRM/BI implementation (office personnel)
Hardware support and troubleshooting
Lead End User Technology Trainer
Manage IT procurement and vendor relationships
Barcode and warehouse management troubleshooting

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship