Technician Resume
Folsom, CA
PROFESSIONAL SUMMARY:
Team player with over 15 years of enterprise level experience in the areas of server administration, operations and large scale projects with Confidential 500 companies.
TECHNICAL SKILLS:
Software: UC4, BMC Patrol, BMC Impact Explorer, SCOM, Microsoft Outlook/Exchange Server, Citrix, VMware ESX, Tivoli Storage Manager backup and recovery solution, HP OpenView, Espresso, Remedy, Altiris, Linux/UNIX, SRM, Quest
Hardware: IBM Blade, NetApp, HP ProLiant, Dell, IBM 3494 & 3584 tape library, Confidential iMac, Mac, iPhone and iPad
Operating Systems: Microsoft Windows Server 2008/2012, Windows XP/7/8
PROFESSIONAL EXPERIENCE:
Confidential, Folsom, CA
Technician
Responsibilities:
- Windows Server project lead for network upgrade
- Built and racked Windows Servers (2008/2012)
- Resolved software and hardware issues on Windows Servers
- Installed HP enclosures and blade servers
- Coordinated work with multiple Confidential teams
Confidential, Fairfield, CA
Computer Operator/Analyst
Responsibilities:
- Manage UC4 batch processing on all platforms
- Utilized Quest Active Directory Roles Server
- Monitored UNIX and Linux servers
- Document tickets in BMC Remedy Action Request System
Confidential, Elk Grove, CA
NOC Operator
Responsibilities:
- Monitored Linux servers
- Perform daily backups and restores in Tivoli Storage Manager
- Operational support responsibility for 24x7x365 data center
- Supported iPhone and iPad network connectivity
Confidential, Rocklin and Sacramento, CA
Systems Administrator
Responsibilities:
- Managed Microsoft Windows 2003/2008 servers
- Supported VMware ESX Server and Virtual Center
- Supported UNIX and Linux servers
Confidential, Walnut Creek, CA
Systems Administrator
Responsibilities:
- Supported MS Windows data migration to NAS devices
- Administered Active Directory
- Planned and executed migration jobs using Quest Consolidator
Confidential, Sacramento, CA
Systems Administrator
Responsibilities:
- On - site Windows XP desktop support for staff
- Utilize and support MS Outlook/Exchange
- Added and modified access permissions in Windows
- Trained end-users on hardware and software systems
Confidential, Concord, CA
Systems Administrator
Responsibilities:
- Supported Exchange migration
- Migrated Lotus Notes to MS Outlook/Exchange
- Trained Confidential staff on Active Directory and Outlook 2003
- Managed user access requests in Active Directory
