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Technician Resume

Folsom, CA


Team player with over 15 years of enterprise level experience in the areas of server administration, operations and large scale projects with Confidential 500 companies.


Software: UC4, BMC Patrol, BMC Impact Explorer, SCOM, Microsoft Outlook/Exchange Server, Citrix, VMware ESX, Tivoli Storage Manager backup and recovery solution, HP OpenView, Espresso, Remedy, Altiris, Linux/UNIX, SRM, Quest

Hardware: IBM Blade, NetApp, HP ProLiant, Dell, IBM 3494 & 3584 tape library, Confidential iMac, Mac, iPhone and iPad

Operating Systems: Microsoft Windows Server 2008/2012, Windows XP/7/8


Confidential, Folsom, CA



  • Windows Server project lead for network upgrade
  • Built and racked Windows Servers (2008/2012)
  • Resolved software and hardware issues on Windows Servers
  • Installed HP enclosures and blade servers
  • Coordinated work with multiple Confidential teams

Confidential, Fairfield, CA

Computer Operator/Analyst


  • Manage UC4 batch processing on all platforms
  • Utilized Quest Active Directory Roles Server
  • Monitored UNIX and Linux servers
  • Document tickets in BMC Remedy Action Request System

Confidential, Elk Grove, CA

NOC Operator


  • Monitored Linux servers
  • Perform daily backups and restores in Tivoli Storage Manager
  • Operational support responsibility for 24x7x365 data center
  • Supported iPhone and iPad network connectivity

Confidential, Rocklin and Sacramento, CA

Systems Administrator


  • Managed Microsoft Windows 2003/2008 servers
  • Supported VMware ESX Server and Virtual Center
  • Supported UNIX and Linux servers

Confidential, Walnut Creek, CA

Systems Administrator


  • Supported MS Windows data migration to NAS devices
  • Administered Active Directory
  • Planned and executed migration jobs using Quest Consolidator

Confidential, Sacramento, CA

Systems Administrator


  • On - site Windows XP desktop support for staff
  • Utilize and support MS Outlook/Exchange
  • Added and modified access permissions in Windows
  • Trained end-users on hardware and software systems

Confidential, Concord, CA

Systems Administrator


  • Supported Exchange migration
  • Migrated Lotus Notes to MS Outlook/Exchange
  • Trained Confidential staff on Active Directory and Outlook 2003
  • Managed user access requests in Active Directory

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