Bench Technician Resume Woodbury, NY - Hire IT People

SUMMARY

Knowledgeable in installation, configuration and troubleshooting computers, motherboards, microprocessors, memory, I/O ports, adapter cards, upgrades, BIOS/UEFI firmware update, and driver installs.
Execute windows updates, infestation removal and system diagnostics using various utilities & MMC’s.
Setup various peer and joined them to a domain using Microsoft Windows 7, 8, 8.x, 10.
Construct/Test TIA/EIA 568A/568B twisted pair cables.
Setup network - printing functions and configured TCP/IP protocol.
Workgroup or domain configuration of clients. Group policy, DNS, Active Directory.

TECHNICAL PROFILE:

TCP/IP

Virtualization

Microsoft Office

Technical Support

Basic Electronics

Active Directory

Wireless

Microsoft Outlook

Server 2012 r2

Soldering

Microsoft Windows 7,8,10

Troubleshooting

Diagnosis/ Upgrade Hardware/Software

Mobile Devices

PROFESSIONAL EXPERIENCE:

Confidential, Woodbury, NY

Bench Technician

Responsibilities:

Repair IVN3 and IVN4 Computers for Transit and build new ones 35 on average per week.
Upgrade hardware such as TELIT GPS, Wi-Fi Card, CPU, and Video cards.
Install Software Upgrades and Troubleshoot computers as needed.
Upgrade IOP and PRMM software.
Write reports and document repairs and upgrades.
Sather Diodes, Capacitors as needed on the motherboard.
Troubleshoot and repair components using test cards.
Network computers through Wi-Fi or LAN connections.
Upgrades performed, such as Win7e operating system, on each computer.
Generate FA reports for each computer and close them on Microsoft Dynamics AX software.

Confidential, East Meadow, NY

Physical Therapy Aide

Responsibilities:

Setup Wi-Fi network by SOHO router throughout 8 business locations.
Removed Viruses on company PCs on regular basis.
Networked computers, printers in a workgroup throughout 8 business locations.
Setup emails throughout company.
Updated and maintained computer’s performance throughout the company.
Taught patients how to use equipment properly; demonstrated how to perform exercise regimens correctly.
Promoted a positive patient experience by providing excellent customer service.