Help Desk Analyst Resume

SUMMARY

Highly motivated IT professional with over 5 years
Managed Lab infrastructure & test/development systems
Managed 50+ VMware ESXi hosts
Managed 1,500+ VMs through vCenter/VCSA
Oversaw automation for Installation, Configuration, Design, Implementation and Deployment for developers/testers using Python & Ansible
Managed multiple SAN/SAN appliances for both critical & non - critical Arrays, LUNs, Volumes, Disk-Pools and VVols

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Systems administrator

Responsibilities:

Managed Lab infrastructure & test/development systems
Managed 50+ VMware ESXi hosts
Managed 1,500+ VMs through vCenter/VCSA
Oversaw automation for Installation, Configuration, Design, Implementation and Deployment for developers/testers using Python & Ansible
Managed multiple SAN/SAN appliances for both critical & non-critical Arrays, LUNs, Volumes, Disk-Pools and VVols
Responsible for configuring scheduled back-ups for critical VMs & physical infrastructure using both disk and LTO tape media
Recommended and handled purchasing & replacement of all lab equipment for efficiency and high-availability
Configured, Implemented and Managed Active Directory Services for several domains: Group Policies, Domain Controllers, AD LDS, openLDAP, DNS, DHCP, WINS DNS and Certificate Services
Rebuilt several Domain Controllers from scratch, while keeping the domain alive, to resolve an issue with AD replication between multiple sites
Oversaw a project to migrate 30 racks worth of equipment from another site to my labs that needed to be operational within a week of arrival - reconfigured their networking, sub-domain and DNS. Included working with facilities to ensure there was enough power by upgrading several drop-boxes from 20AMP to 30AMP

Confidential

Help desk analyst

Responsibilities: