Front Desk Receptionist Resume Garland, TX - Hire IT People

SUMMARY:

I am seeking an entry level position with an established company where I can utilize my great customer service skills as well as my hard work ethics. I currently have 5 plus years of customer service experience. I work well with individuals as well as completing tasks on my own. I take pride in all my work and am looking forward to becoming an valuable asset to your company.

CORE COMPETENCIES:

Monitoring
Management of Personnel Resources
Active Listening
Critical Thinking

TECHNOLOGY:

Microsoft Programs: Word, Excel, PowerPoint, Access, Outlook, Publisher, SharePoint

Accounting & CRM: QuickBooks, Peachtree Pro Accounting, Oracle's PeopleSoft CRM, Sage ACT.

Operating systems: Windows (all versions), Mac OS X

PROFESSIONAL EXPERIENCE:

Front Desk Receptionist

Confidential, Garland, TX

Responsibilities:

Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Answer telephones, direct calls, and take messages.

Research Analyst

Confidential, Dallas, TX

Responsibilities:

Compared generated reports to company multiple computer system.
Responsible for analyzing all discrepancies data provide to determine which
System was accurate and updates all computer system accordingly.
Assisted in training co - workers on company s multiple computer systems

Medical Records Health Clerk

Confidential, Dallas, TX

Responsibilities:

Filing: loose sheets, Incomplete, Perm records
Dictation reports: radiology, history physical, Consult, discharge summary Pathology, Assemble ER outpatient s records
Analyze ER records to make sure DR. sign off with their signature
Records retrieval charge in & out records Pull records for physicians and department also hospital floors
Answering and directing phone calls, customer service functions Receipt and processing of discharged records, filing loose documentation Making folders and providing release of information
And Physician's incomplete coverage as appropriate.
Customize insurance programs to suit individual customers, often covering a variety of risks.
Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.

Customer Service

Confidential, Dallas, TX

Responsibilities:

Received customer calls for request of wireless phones and accessories.
Keyed customers requested in computer system in a timely manner.
Ensured technicians received all request in a 24hour timeframe.
Responsible for coping, faxing and filing all customers completed request.
Maintain knowledge of current sales and promotions, policies regarding payment and exchangesand security practices.

Front Desk Receptionist

Confidential, Garland, TX

Responsibilities:

Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.

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Front Desk Receptionist Resume

Garland, TX

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