Pharmacy Service Representative Resume

SUMMARY:

Obtain a position as a Deposit Operation Associate.

SKILLS:

Windows Office, 10 Key by touch, Data Entry, Typing. Medical Terminology, Fax

EXPERIENCE:

Confidential

Pharmacy Service Representative

Responsibilities:

Place orders for specialty medications over the phone, quoted co - pay, benefits, and unpaid balances, updated records.
I processed enrolment information, added clinical information.
I filed appeals and grievances when necessary.
I researched claims that were denied and made the necessary corrections if need be.

Confidential

Customer Service Representative

Responsibilities:

Answered incoming calls from customers whom had questions about payments and billing for their home mortgages, researched and resolved inquires.
Quoted pay-off amounts, reviewed escrows for fluctuated in payments, took payments, mailed or faxed documents.

Confidential

Referral Specialist

Responsibilities:

Inputted medical referrals for Specialty referrals for specialty care, submitted request to Command Center for approvals for care, sent request for Prior Authorizations to Prior Authorization Department.

Confidential

Customer Service Representative

Responsibilities:

Answered incoming calls regarding problems with payments via internet and phone, resolved problems with payments and or processed payments, answered billing issues, worked for several different industries Banking BOF A, Chase, wireless phones main one Metro Pcs, Drive Time, Auto Insurance and Sales, etc.

Confidential

Customer Care Specialist

Responsibilities:

Answered incoming calls for prescription medications through mail order, process orders and confirmed shipment of products, registered members for mail order, and confirmed medication and providers prescribing mediations, completed enrolments of new patients.
Interact with other employees through telephone, email and instant messaging.

Confidential

Customer Care Specialist

Responsibilities:

Answered incoming calls regarding billing issues, payments and resold new products and services, general troubleshoot problems with wireless phones, added additional lines.