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Helpdesk Technician Resume

4.00 Rating

Columbus, OhiO

OBJECTIVE:

Seeking a position in information technology; specifically as a programmer.

SUMMARY:

  • Firm grasp of programming fundamentals with knowledge of several programming languages including
  • C++, Visual Basic .NET, Java, and Android
  • Detail Oriented Self - motivated; able to learn on own initiative
  • Ability to identify, analyze, and solve problems Quick learner, eager to further my knowledge and skills

TECHNICAL SKILLS:

Database Applications I, Visual Basic, Visual Basic II, Object Oriented Programming C++, Web Design and Development I, Advanced C++, Database II, Internet Programming, Internet Programming II

RELEVANT EXPERIENCE:

Helpdesk Technician

Confidential, Columbus, Ohio

Responsibilities:

  • Provide technical support for all faculty/staff /students, create technical documentation, provide printer and multimedia equipment support, provide walk-up/phone/online support, installation and setup of campus computers, minor computer repair, minor printer repair, assist in network connectivity issues

Programmer Intern

Confidential, Lithopolis, Ohio

Responsibilities:

  • Create technical documentation, minor programming in PHP, minor troubleshooting of tape backups

Junior Java Developer

Confidential, Columbus, Ohio

Responsibilities:

  • Part of a four person team that is responsible for maintaining the application for the Finance Integration Layer.
  • Wrote enhancements for the existing application using both Java and Ext JS.
  • Two week on-call / application support phone period at a time.

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