Pharmacy Technician Resume Charlotte, NC - Hire IT People

PROFESSIONAL PROFILE

Quality - focused and customer service oriented professional able to provide cross-functional administrative support and function as the primary interface between the patient and the provider.
Facilitates the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.
Experienced with Microsoft Word, Excel, PowerPoint, and Outlook.
Actively participates as a member of a team to move toward the completion of goals.
Brings finely tuned attention to detail and commitment to quality to all assigned tasks.
Certified in CPR.
Medical Administrative Assistant Medical Terminology Patient Processing Release of Information
Medical Billing Medical Records Management Patient Registration
Introduction to ICD - 10-CM Coding HIPAA Compliance Anatomy & Physiology
Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway
Computer Information Systems Medical Transcription Office Accounting Principles of Management
Medical Laws & Ethics Pathophysiology for Medical Office MS Office / MS Word

PROFESSIONAL EXPERIENCE:

Confidential

Pharmacy Technician

Responsibilities:

Sort mail, inspect, prepare, and scan orders, manage document storage and retrieval, and validate order entry.
Type documents, enter demographic and insurance information into computer, and prepare prescriptions.
Remove outdated and discontinued drugs, keep accurate records, and uphold a safe, effective, and clean pharmacy by complying with procedures and protocols.

Confidential, PA

Medical Office Assistant

Responsibilities:

Electronically entered insurance information, scheduled appointments, and utilized E-clinical software.
Verified insurance eligibility, handled claims and authorizations, and processed co-payments.
Answered phones, faxed, filed and scanned documents and effectively communicated with clients and supervisors.

Confidential - Charlotte, NC

Customer Care Agent

Responsibilities:

Polite individual who always recognized the role as service provider and maintained the utmost professionalism.
Kept records of customer interactions, recorded inquires, complaints, or comments.
Handled billing, took and arranged payments, and checked client upgrade eligibility.

Confidential - Rock Hill, SC

Secretary

Responsibilities:

Created documents, charts, spreadsheets, presentations, edited documents, and prepared them for approval.
Used computer for various applications, database management, and word processing.
Answered telephones, provided information, took messages, and transferred calls to appropriate individuals.
Greeted visitors and callers, and handled inquires or directed them to the appropriate department.

Confidential - Rock Hill, SC

Home Health Aide

Responsibilities:

Maintained records of patient care, condition, progress, and problems to report.
Reminded patients to take medications or nutritional supplements.
Cared for patients by changing linens, washing and ironing laundry, cleaning, and assisting with personal care.

Confidential

Customer Service Manager

Responsibilities:

Resolved customer complaints or answered customers’ questions regarding policies and procedures.
Supervised the work of customer service employees to ensure adherence to quality standards and deadlines.
Trained and instructed employees in job duties and company policies.
Recruited, interviewed, and selected new employees.